Author Topic: Unable to setup yahoo mail on new phone  (Read 3992 times)

subrakannan

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Unable to setup yahoo mail on new phone
« on: February 17, 2018, 07:12:10 pm »
My old phone was bricked by an update. So I cannot transfer from old to new. I am a AquaMail Pro user.
I successfully setup my Google account but the Yahoo account fails authentication even though the yahoo web page acknowledges the authentication as a new login.
Please help. I do not want to switch to yahoo mail app.

subrakannan

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Re: Unable to setup yahoo mail on new phone
« Reply #1 on: February 17, 2018, 07:43:50 pm »
Is there nothing that works? Are there not Yahoo accounts that have been setup? With my old phone I did not have an issue with the same Aqua Mail app and the same yahoo account.

phred

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Re: Unable to setup yahoo mail on new phone
« Reply #2 on: February 17, 2018, 08:07:03 pm »
I did not have an issue with the same Aqua Mail app and the same yahoo account.
As Paris Geek said, it's a Yahoo issue. They're having problems with their servers. Obviously you didn't have an issue with your old phone because Yahoo's servers were working fine then.

mikeone

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Re: Unable to setup yahoo mail on new phone
« Reply #3 on: February 17, 2018, 08:39:34 pm »
Is there nothing that works? Are there not Yahoo accounts that have been setup? With my old phone I did not have an issue with the same Aqua Mail app and the same yahoo account.
It seems to be an issue on Yahoo's server side.
http://downdetector.com/status/yahoo-mail
« Last Edit: February 17, 2018, 08:47:21 pm by mikeone »

Kostya Vasilyev

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Re: Unable to setup yahoo mail on new phone
« Reply #4 on: February 18, 2018, 01:50:20 pm »
The number of complaints here

http://downdetector.com/status/yahoo-mail

has gone down, i.e. the issue seems mostly fixed.

( my Yahoo account, which was also broken, is now working )

---

Working but is *extremely* slow (which will also increase battery usage). Hope Yahoo knows about this new one.
« Last Edit: February 18, 2018, 01:54:18 pm by Kostya Vasilyev, Aqua Mail »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Unable to setup yahoo mail on new phone
« Reply #5 on: February 19, 2018, 12:52:58 am »
The number of complaints at downdetector appears to be lower today, but looks like the issue isn't fully resolved yet.

A few quotes:

Quote
Debbie • 35 minutes ago
I am disgusted as many are that Yahoo cannot resolve this issue... we all rely on our mobile devices and to communicate if it's for business or personal
2 days and still cannot retrieve my emails through iPhone

Quote
OrdinaryJoe • 3 hours ago
I am having probnlems accessing yahoo mail from my windows phone. Keeps saying my yahoo account settings are out of date. I am in the SF Bay Area. IMAP server settings are not working.

Quote
Becky Treadwell • 5 hours ago
Still having problem receiving Yahoo e-mail to Outlook client since Saturday morning, even though status says problem resolved. Getting error message: Log onto incoming mail server (IMAP): The connection to the server failed.

Quote
Shania Fair • 5 hours ago
Still have no contacts in my iPhone that was linked to my yahoo account. Been on the phone since yesterday at 2pm with Apple support. Even today still can’t figure out nthn. I will be backing up my contacts with my gmail instead cause this is ridiculous
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/