Author Topic: images for senders not showing up  (Read 2779 times)

rps

  • Newbie
  • *
  • Posts: 4
images for senders not showing up
« on: February 10, 2018, 02:00:42 pm »
Hi -
I'm considering changing over from type app to aqua mail pro. One thing that I noticed is that the images for the email senders that show up in type app do not show up in aqua mail. Common things like twitter and groupon and even uncommon sites I use like cloudynights. While these all show up in type app, they dont in Aqua mail. I've attached screen shots of my type app message list and my aqua mail message list for the same account, and my message list settings from aqua mail.

thanks in advance for your help-

RP

mikeone

  • Hero Member
  • *****
  • Posts: 2762
Re: images for senders not showing up
« Reply #1 on: February 10, 2018, 08:12:16 pm »
Aqua Mail only looks up sender images in your phone's Contacts app.

You will find more information on this matter in this thread:
"Contact images and color chips from company promotional emails"
https://www.aqua-mail.com/forum/index.php?topic=4198.msg22734#msg22734
« Last Edit: February 10, 2018, 08:17:47 pm by mikeone »

rps

  • Newbie
  • *
  • Posts: 4
Re: images for senders not showing up
« Reply #2 on: February 10, 2018, 08:49:55 pm »
thanks

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: images for senders not showing up
« Reply #3 on: February 13, 2018, 08:37:09 pm »
Sorry. Been a while and we never got around to that (being busy with a bunch of other features).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

rps

  • Newbie
  • *
  • Posts: 4
Re: images for senders not showing up
« Reply #4 on: February 13, 2018, 08:40:06 pm »
understood - perhaps it can be put on the list for feature requests in future versions?

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: images for senders not showing up
« Reply #5 on: February 13, 2018, 09:22:13 pm »
It already is on our list :)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

rps

  • Newbie
  • *
  • Posts: 4
Re: images for senders not showing up
« Reply #6 on: February 13, 2018, 09:27:16 pm »
awesome - thanks :-)