Author Topic: Deleting mail in SmartInbox  (Read 5198 times)

HeikoE

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Deleting mail in SmartInbox
« on: June 28, 2015, 08:47:02 pm »
When deleting mails in the smart folder inbox, the sequence of mails is not following the display.
I have 5 mailboxes. Incoming mails being correctly displayed in correct time sequence.
When deleting a mail, the focus is not jumping to the next mail in sequence, but to the next mail from the same account. Mails from other accounts are skipped. 
That's a bit annoying.
Thanks for fixing this.
I do use the latest Aqua Mail Pro V1.5.7.29. The issue is unchanged since some versions.
HeikoE

Kostya Vasilyev

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Re: Deleting mail in SmartInbox
« Reply #1 on: June 28, 2015, 10:11:50 pm »
>> the focus is not jumping to the next mail in sequence, but to the next mail from the same account

Can you explain what you mean by "focus" here?

Are you using a keyboard? That's normally what "focus" means.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

HeikoE

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Re: Deleting mail in SmartInbox
« Reply #2 on: June 30, 2015, 10:59:42 pm »
On deleting the oldest mail, the one on top is displayed. But if the one on top is out of another account, not that one is displayed. The next mail from the account of the deleted mail is displayed, mails from other accounts are skipped.

Kostya Vasilyev

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Re: Deleting mail in SmartInbox
« Reply #3 on: July 02, 2015, 11:12:07 pm »
Hmmm... Do you have the app set to "navigate to previous" (or "next") message after deleting?

Can you "peek at" previous / next message with swiping, before deleting, to check if those previous / next messages are what you expect?

Or are they wrong too?

What message sort order do you use?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

HeikoE

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Re: Deleting mail in SmartInbox
« Reply #4 on: July 03, 2015, 09:38:42 pm »
I set  "navigate to previous" after deleting and unchecked "previous is older". My sort order is "by time" i.e. latest mail to top. Usually I start reading the smart folder from bottom (oldest mails).
Swiping keeps the order correctly.
Thanks for your help.

Kostya Vasilyev

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Re: Deleting mail in SmartInbox
« Reply #5 on: July 08, 2015, 01:02:54 am »
Ok, what if you open the oldest message, what you normally start with, and try swiping ... and swiping ... and swiping, to get to newer and newer messages.

Does that work correctly, or also take you to the wrong message, at some point?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

HeikoE

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Re: Deleting mail in SmartInbox
« Reply #6 on: July 11, 2015, 11:32:20 pm »
Swiping back and forth works correctly, just deleting skips messages.

mikeone

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Re: Deleting mail in SmartInbox
« Reply #7 on: July 11, 2015, 11:46:45 pm »
Swiping back and forth works correctly, just deleting skips messages.
Sorry, I made a test and just deleted some messages in Smart Folder (from message view) - no skipping messages from another account. Therefore I can't reproduce that issue - with latest dev build 1.5.9-37-dev3.1

Kostya Vasilyev

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Re: Deleting mail in SmartInbox
« Reply #8 on: July 11, 2015, 11:59:29 pm »
@HeikoE

Hmm... Can you double check the sort order? Is it the default by time, with newest on top?

Or something else? You can do Menu -> Sort to set it just to be sure.

Another thing is -- do you have the app in two panel mode or single panel?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

HeikoE

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Re: Deleting mail in SmartInbox
« Reply #9 on: July 13, 2015, 09:56:03 pm »
Sort order is set as mentioned. I use two panels.
I made a short video that shows the issue. It is 4MB. How can I send it to you?

Kostya Vasilyev

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Re: Deleting mail in SmartInbox
« Reply #10 on: July 13, 2015, 11:15:48 pm »
Sure, please send it to kmansoft / gmail. Thank you.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/