Author Topic: No more automatic refresh!!!  (Read 2334 times)

toci1980

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  • Posts: 1
No more automatic refresh!!!
« on: July 24, 2018, 09:17:32 pm »
Hello folks,
Two days ago I have changed the password on my Exchange account and after that I don't receive emails automatically.
Now, I need to open Aqua mail and manually refresh Inbox.

Any idea what's going on?

Thanks!

Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: No more automatic refresh!!!
« Reply #1 on: July 24, 2018, 11:06:40 pm »
I doubt it has to do with the password - if it is, you'll see a red error message below the account on the app's main screen.

Please try the FAQ

https://www.aqua-mail.com/faq/

Under

App not checking mail (with specifics for Android 6+ Doze Mode, Samsung, Xiaomi MIUI, Huawei, ASUS)

( it's almost at the end of the page )
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/