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No more automatic refresh!!!
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Topic: No more automatic refresh!!! (Read 2334 times)
toci1980
Newbie
Posts: 1
No more automatic refresh!!!
«
on:
July 24, 2018, 09:17:32 pm »
Hello folks,
Two days ago I have changed the password on my Exchange account and after that I don't receive emails automatically.
Now, I need to open Aqua mail and manually refresh Inbox.
Any idea what's going on?
Thanks!
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Kostya Vasilyev
Hero Member
Posts: 12740
Re: No more automatic refresh!!!
«
Reply #1 on:
July 24, 2018, 11:06:40 pm »
I doubt it has to do with the password - if it is, you'll see a red error message below the account on the app's main screen.
Please try the FAQ
https://www.aqua-mail.com/faq/
Under
App not checking mail (with specifics for Android 6+ Doze Mode, Samsung, Xiaomi MIUI, Huawei, ASUS)
( it's almost at the end of the page )
Logged
Creating debug logs for diagnostics:
https://www.aqua-mail.com/troubleshooting/
The official FAQ:
https://www.aqua-mail.com/faq/
Лог-файлы для диагностики:
https://www.aqua-mail.com/ru/troubleshooting/
Вопросы и ответы:
https://www.aqua-mail.com/ru/faq/
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AquaMail Forum
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English - Android
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Bug reports
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No more automatic refresh!!!