Author Topic: ERROR LOADING ATTACHMENTS  (Read 4632 times)

sdeweese

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ERROR LOADING ATTACHMENTS
« on: June 24, 2014, 09:18:20 am »
Aquamail ver 1.3.8
Android ver 4.4.2
IMAP server

Cannot send any attachment.  Error flashes at bottom "Error Loading Attachments: Error Writing to Memory Card" and places message in draft folder.  Thought it may be to do with free version and paid for Pro with no change.


Kostya Vasilyev

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Re: ERROR LOADING ATTACHMENTS
« Reply #1 on: June 24, 2014, 09:45:10 pm »
Did your phone recently get a 4.4 update?

Is the attachment download folder (in AquaMail) set to a "real" microSd card?

If so, please reset the download folder to the default location, "downloads" on the "large built-in storage".

In 4.4, Google severely limited applications' access to the "real" memory card.

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If you're not using a "real" memory card, please check if there is room left on the "large built-in storage".

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And if that's not it, please try the latest 1.4 build from this forum (under "development builds")
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

sdeweese

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Re: ERROR LOADING ATTACHMENTS
« Reply #2 on: June 25, 2014, 08:59:48 am »
Thanks, changing the default back to internal worked.

This was on a Samsung PAD.

Kostya Vasilyev

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Re: ERROR LOADING ATTACHMENTS
« Reply #3 on: June 26, 2014, 06:46:50 pm »
Google knows better where people should and should not be allowed to store files, on the devices / memory cards that they own. Makes sense, right?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/