Author Topic: I have in imap folder content from other folders :-(  (Read 6879 times)

ulmus

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I have in imap folder content from other folders :-(
« on: June 24, 2014, 09:05:35 pm »
I am using pro version for over year but didn't noticed that. Now I have in one folder content from other folder or folders. I deleted android cache, restart application and synced few time,  still have content not from proper  imap  folder.  When I checked on the Web, all is OK! How can I reset imap content in aqua mail not deleting mails from servers of course?

Kostya Vasilyev

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Re: I have in imap folder content from other folders :-(
« Reply #1 on: June 24, 2014, 09:46:26 pm »
Do you use IMAP push?

1.3.8 had a bug where sometimes it could get messages over push from a different folder.

1.4 has this fixed, please try updating.

If you don't use push, or the 1.4 doesn't help, it may be an IMAP server issue (web mail is different), and I'd like to see a debug log. Thanks.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #2 on: June 24, 2014, 10:25:38 pm »
I have 1.3.9.20. Ok i will update from your site with the newest version 1.4.0.13 because there is no update on the market.
« Last Edit: June 24, 2014, 10:27:41 pm by ulmus »

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #3 on: June 24, 2014, 10:31:16 pm »
Thanks, all is working now!!!

Kostya Vasilyev

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Re: I have in imap folder content from other folders :-(
« Reply #4 on: June 24, 2014, 10:32:39 pm »
Good. I shudder at the thought of how many people could have been affected by this, since January  :o
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #5 on: June 24, 2014, 10:34:50 pm »
From January? You screwed up something? :-)

Kostya Vasilyev

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Re: I have in imap folder content from other folders :-(
« Reply #6 on: June 24, 2014, 10:37:14 pm »
Yes I did -- messages getting into other folders, remember? :)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #7 on: June 24, 2014, 10:49:47 pm »
Oh, that! :-)
But I'm sure that you was doing something very important and useful!

Kostya Vasilyev

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Re: I have in imap folder content from other folders :-(
« Reply #8 on: June 24, 2014, 11:07:00 pm »
I hope so :)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #9 on: June 25, 2014, 02:35:52 pm »
One more question: why the update is not on the google play? I mean i had 1.3.9.20 and google play didnt show me aquamail to be to update...

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #10 on: June 25, 2014, 03:41:34 pm »
Paris Geek: as i understood correctly problem with 1.3.8 is from January :) now it is June and i can see still version 1.3.8 on the market... or am I wrong?

ulmus

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Re: I have in imap folder content from other folders :-(
« Reply #11 on: June 25, 2014, 04:52:45 pm »
Don't worry, i can update Aqua-Mail on my own, now i have the newest version as you have read my earlier post in this thread. I was just curious why there is still old version on the market, thats all.