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I have 10 mails on the server but they never appear in the Inbox
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Topic: I have 10 mails on the server but they never appear in the Inbox (Read 2344 times)
DCfr
Newbie
Posts: 1
I have 10 mails on the server but they never appear in the Inbox
«
on:
August 04, 2016, 01:46:17 pm »
Hello/Привет and sorry for creating a new topic but I don't understand the cause of the problem if it is already in another topic.
I am presently trying Aquamail to manage more personal and professional mails from my new mobile.
It works fine with my personal address set up in IMAP+smtp and I get to my mails without any problems.
I have a problem with my professional email. I set it in pop3 with a smtp on my personal provider (my work does not provide the smtp). All this was accepted by the setting feature but It keeps showing nothing although I can see from my computer with the remote command (direct access to server with Rimarts Becky email) and from the webmail that I actually have 10 emails. Aquamails says I have them in the inbox but where?
I really tried to fix but didnot find. Thanks for helping.
Dominique (Mr.)
«
Last Edit: August 05, 2016, 01:04:49 pm by DCfr
»
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Kostya Vasilyev
Hero Member
Posts: 12740
Re: I have 10 mails on the server but they never appear in the Inbox
«
Reply #1 on:
August 05, 2016, 09:19:20 pm »
Bon soir,
Please long press the POP3 account on the app's main screen -> Diag: message dates -> select Inbox (should be selected already)
Run the test to completion
At the end, it'll prompt to send me a log file.
Logged
Creating debug logs for diagnostics:
https://www.aqua-mail.com/troubleshooting/
The official FAQ:
https://www.aqua-mail.com/faq/
Лог-файлы для диагностики:
https://www.aqua-mail.com/ru/troubleshooting/
Вопросы и ответы:
https://www.aqua-mail.com/ru/faq/
Kostya Vasilyev
Hero Member
Posts: 12740
Re: I have 10 mails on the server but they never appear in the Inbox
«
Reply #2 on:
August 06, 2016, 12:04:09 am »
Server bug.
Does not "want" to implement the TOP command.
( and btw, the *whole* POP3 spec is 1282 lines... not exactly rocket science... )
Logged
Creating debug logs for diagnostics:
https://www.aqua-mail.com/troubleshooting/
The official FAQ:
https://www.aqua-mail.com/faq/
Лог-файлы для диагностики:
https://www.aqua-mail.com/ru/troubleshooting/
Вопросы и ответы:
https://www.aqua-mail.com/ru/faq/
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I have 10 mails on the server but they never appear in the Inbox