Author Topic: I have 10 mails on the server but they never appear in the Inbox  (Read 2344 times)

DCfr

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Hello/Привет and sorry for creating a new topic but I don't understand the cause of the problem if it is already in another topic.
I am presently trying Aquamail to manage more personal and professional mails from my new mobile.

It works fine with my personal address set up in IMAP+smtp and I get to my mails without any problems.

I have a problem with my professional email. I set it in pop3 with a smtp on my personal provider (my work does not provide the smtp). All this was accepted by the setting feature but It keeps showing nothing although I can see from my computer with the remote command (direct access to server with Rimarts Becky email) and from the webmail that I actually have 10 emails. Aquamails says I have them in the inbox but where?

I really tried to fix but didnot find. Thanks for helping.

Dominique (Mr.)
« Last Edit: August 05, 2016, 01:04:49 pm by DCfr »

Kostya Vasilyev

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Re: I have 10 mails on the server but they never appear in the Inbox
« Reply #1 on: August 05, 2016, 09:19:20 pm »
Bon soir,

Please long press the POP3 account on the app's main screen -> Diag: message dates -> select Inbox (should be selected already)

Run the test to completion

At the end, it'll prompt to send me a log file.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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  • Posts: 12740
Re: I have 10 mails on the server but they never appear in the Inbox
« Reply #2 on: August 06, 2016, 12:04:09 am »
Server bug.

Does not "want" to implement the TOP command.

( and btw, the *whole* POP3 spec is 1282 lines... not exactly rocket science... )
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/