Author Topic: Delete Folder (Counter don't update)  (Read 3185 times)

borgasia

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Delete Folder (Counter don't update)
« on: September 09, 2014, 11:16:37 am »
I use Note 3, android 4.4.2
Aquamail: 1.5.0.6

Email Account exchange EWS

My Delete folder is empty, still showing 2 messages.

1] Long press on Delete Folder > Delete all = Counter = 0
2] Refresh Counter = 2

There are no messages in the folder and even not at the server.

Any suggestions

Kostya Vasilyev

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Re: Delete Folder (Counter don't update)
« Reply #1 on: September 12, 2014, 01:49:10 am »
Please check web mail -- there might be entities other than messages or invites in there -- I know Exchange likes to put other things, like Contacts, Groups, and even deleted folders.. into the Trash folder.

You won't see them in Aqua -- only messages and invites -- so that might be the reason. Don't know a good way to filter out non-message items...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/