Author Topic: Error loading complete message; message is missing on server  (Read 6395 times)

krzysau

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Error loading complete message; message is missing on server
« on: September 24, 2014, 04:24:01 am »
Just started with AquaMail and I am quite happy with IMAP. But, I also have POP3 account with attglobal.net. While the Inbox shows the message header, when trying to view the message I am getting the message, as above. Using the same account with myMail, exactly the same message loads without any problems, with imbedded images and so on. I believe it is something related to the fact that this message is more than 50Kb in length. If it is the case, the message is misleading.

krzysau

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Re: Error loading complete message; message is missing on server
« Reply #1 on: September 25, 2014, 01:27:33 pm »
Log sent to the developer

Kostya Vasilyev

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Re: Error loading complete message; message is missing on server
« Reply #2 on: September 26, 2014, 01:59:55 am »
Stupid mail server. Adds spaces in response to commands where it's not allowed by the POP3 spec.

Added workaround, will need testing with this server.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

krzysau

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Re: Error loading complete message; message is missing on server
« Reply #3 on: September 26, 2014, 09:06:06 am »
As per other post, offending message is on its way to you.

Kostya Vasilyev

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Re: Error loading complete message; message is missing on server
« Reply #4 on: September 26, 2014, 01:34:46 pm »
Have you tried the test version I sent you last night (night = my time zone) ?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

krzysau

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Re: Error loading complete message; message is missing on server
« Reply #5 on: September 26, 2014, 01:41:58 pm »
I've sent you an e-mail with report and debug log

Kostya Vasilyev

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Re: Error loading complete message; message is missing on server
« Reply #6 on: September 26, 2014, 10:01:42 pm »
My reply to you bounced:

Quote
<xxx@xxx>
        Permanent Failure: 522_mailbox_full;_group_quota_sz=6184027/6291456_ct=136/100000
        Delivery last attempted at Fri, 26 Sep 2014 16:39:50 -0000

Final-Recipient: rfc822; <xxx@xxx>
Action: failed
Status: 5.0.0 522_mailbox_full;_group_quota_sz=6184027/6291456_ct=136/100000
Diagnostic-Code: smtp; Permanent Failure: Other undefined Status
Last-Attempt-Date: Fri, 26 Sep 2014 16:39:50 -0000
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

krzysau

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Re: Error loading complete message; message is missing on server
« Reply #7 on: September 27, 2014, 09:07:38 am »
I installed the new, patched version.
It looks like completely different application when POP3 is concerned.
All POP3 actions work, no timeout, no missing messages on the server and so on, PERFECT.
Judging by the difference in behaviour, I am inclined to thing that the previous version almost did not talk to the POP3 server at all.

krzysau

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Re: Error loading complete message; message is missing on server
« Reply #8 on: September 28, 2014, 05:34:28 am »
This is to inform that attglobal.net POP3 e-mail accounts are supported now.

Kostya Vasilyev

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Re: Error loading complete message; message is missing on server
« Reply #9 on: October 02, 2014, 01:57:08 am »
The said mail server -- not updated since 2005, apparently -- added extra spaces around message UIDs when using the "UIDL" command ("list all messages in the mailbox, with their UIDs").

The extra spaces are not compliant with the POP3 spec.

I added a workaround, trimming whitespace from UIDs just in case.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/