Author Topic: Display problem  (Read 2134 times)

someone

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Display problem
« on: October 20, 2017, 07:39:27 pm »
I'm sure this is an error from the sender, but in case it is not this is how the display appears from this sender.

Kostya Vasilyev

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Re: Display problem
« Reply #1 on: October 20, 2017, 09:31:34 pm »
Something similar was fixed during 1.12 dev cycle.

Please try the current 1.12-dev (the forum's "development builds" section)

If it doesn't help, please forward as an .eml attachment or a plain text attachment with the exact original source code - to support / at / aqua-mail / dot com, and I'll take a look.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

someone

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Re: Display problem
« Reply #2 on: October 20, 2017, 09:41:39 pm »
You are brilliant Kostya.
The dev version fixed it.
Great app.

someone

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Re: Display problem
« Reply #3 on: October 20, 2017, 09:52:37 pm »
The dev version fixed the display problem but created a different one. Now I could not download new emails because of a rapidly scrolling error message about ssl security, etc.
went back to my previous version and downloads work.

Fyi.

Kostya Vasilyev

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Re: Display problem
« Reply #4 on: October 20, 2017, 10:05:49 pm »
Re: Now I could not download new emails because of a rapidly scrolling error message about ssl security, etc.

We recently added name validation for SSL certificates (server name <-> names defined in the cert, CN + alt names).

Please long press on the account -> account setup -> Next (to check settings).

The errors will be displayed in a dialog - won't scroll / fade away.

You'll see detailed info on what your server name is and what names were found in the certificate (and why there is no match).

It looks like (attached below) where "i.m.ru" is a "bogus" server name that is *not* found in the server's SSL certificate (which lists *.mail.ru, mail.ru).

And then you can either

- change to "SSL (accept any) / STARTTLS (accept any)" to bypass the new check (less secure, not recommended) or

- change server name to one of those found in the certificate and keep "SSL (strict) / STARTTLS (strict)" (more secure, recommended).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

someone

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Re: Display problem
« Reply #5 on: October 20, 2017, 11:37:04 pm »
OK Kostya. You're back to being a genius again.....

Will do. Thanks.