Re: For me the message text window is no different than, say, a PDF reader. Whether on the desktop or a mobile device, if you resize the window the text reflows.
I just tried a PDF file in a PDF reader (just happened to have one laying around) -- and it did not reflow.
This is the trouble with metaphors -- they break.
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I am 1000% in support of reflow -- if it did not cause scroll jumps.
But it did, and we got complaints.
But it did, and my attempts at fixing it did not succeed (and btw, WebView version 58 and newer acts different from earlier versions, just to give you an idea of how hard this is).
So we had to pick a compromise - and we did.
And as I also wrote previously
- in 2017, a lot of messages are optimized for mobile and do not need any "fitting" or "scrolling". We also did some work on that in 1.10 and with good results.
- other messages can be auto-fitted, again no need to scroll.
- but yet others cannot be auto-fitted because they use a rigid markup structure based on tables. Wish there was a magic way to fix those too, but there just isn't (without severely breaking their layout).
Re: the complainer would have to meet several criteria before it reaches this forum
The forum, yes, requires registration to post.
But that's not the only option.
It's really easy to post a complaint in Google Play or to tap the "email support" link there.
So even though you're right that posting on this forum requires some effort which can be an obstacle -- this cannot be said about Play comments or emails to our support account.