Author Topic: Issues when updating a meeting  (Read 2847 times)

jcasares

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Issues when updating a meeting
« on: September 15, 2016, 09:31:01 pm »
Recently, whenever I get an update to a meeting I have accepted, the changes are not merged into the calendar. I click the ICS and accept the new date/time and it sends the reply to the sender but the calendar is not modified. I process it again and this time it doesn't let me send the reply but it allows me to add the new meeting time. The problem is that the old one remains.

It is getting quite confusing. Do someone observe this same issue or know what could be happening?
I don't know when it started because I know it worked before (some months ago).

Kostya Vasilyev

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Re: Issues when updating a meeting
« Reply #1 on: September 16, 2016, 06:26:32 pm »
Is it consistently reproducible?

This is an IMAP account, not EWS, correct?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Issues when updating a meeting
« Reply #2 on: September 16, 2016, 06:27:39 pm »
And one other thing, is this a recurring meeting by any chance? And say, the update is for one specific recurrence?

Or a single (stand-alone, no repeating) meeting?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jcasares

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Re: Issues when updating a meeting
« Reply #3 on: September 16, 2016, 07:20:32 pm »
It's an IMAP account.
It's a standalone meeting (non repeating).
It happened to all the recent meeting updates I got. Will try to verify if I can consistently reproduce it and report back to you.

jcasares

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Re: Issues when updating a meeting
« Reply #4 on: September 16, 2016, 07:28:05 pm »
I did a quick and simple test with a friend and it worked as expected so I need to track what was different about the other requests. I believe it was with always the same person. If I can reproduce it with him will check what the ICS files look like and maybe sent them to you for further analysis.

Could it be also an issue with Google Calendar services? Transient maybe?

Because I believe that nothing changed in Aquamail between the time it worked and when it stopped working.

jcasares

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Re: Issues when updating a meeting
« Reply #5 on: September 16, 2016, 08:22:50 pm »
Spoke too soon. The test I did reverted to the old date after a while. Now I believe it has something to do with Google Calendar Service and not Aquamail.

Kostya Vasilyev

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Re: Issues when updating a meeting
« Reply #6 on: September 16, 2016, 09:42:19 pm »
Re: The test I did reverted to the old date after a while

The "after a while" means it's not AquaMail, which only writes data to Calendar right in the "event view" dialog.

Re: Now I believe it has something to do with Google Calendar Service and not Aquamail

Darn. Still if you have a reproducible case, or just more detailed instructions, I'll be happy to take a look.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Issues when updating a meeting
« Reply #7 on: November 18, 2016, 11:40:36 pm »
Finally got a chance to look at it today.

It was a Google bug from hell :)

Fixed (found a workaround), and yes it was getting broken specifically by the *sync* from the device to Google's servers.

Will post tonight as version 1.7.0-x-dev under "development builds".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/