Author Topic: How Do I connect to "custom" autodiscover URL  (Read 1728 times)

chicken_chicken

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How Do I connect to "custom" autodiscover URL
« on: July 26, 2017, 11:01:59 pm »
Hi,

first of all: Thank you for the great app.

my company uses a new autodiscover URL:
Quote
https ://autodiscover.COMPANY.mail.onmicrosoft.com/autodiscover/autodiscover.xml
When I try to connect it shows Error "401". Any chance I can see which autodiscover settings/url is used?

Any chance I can fix this?

Thank you in advance


chicken_chicken

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Re: How Do I connect to "custom" autodiscover URL
« Reply #1 on: July 27, 2017, 09:16:33 am »
I attached the logfile, maybe someone can have a look at tell me where to start looking at :)

On my other clients (3x Outlook 2016) everything is working ...

Kostya Vasilyev

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Re: How Do I connect to "custom" autodiscover URL
« Reply #2 on: July 27, 2017, 02:31:42 pm »
There are many variations on discover URLs, we support:

http://autodiscover.COMPANY.com/autodiscover/autodiscover.xml

and

https://COMPANY/autodiscover/autodiscover.xml

Second.

onmicrosoft.com is Office 365.

Please try Manual button (after entering your email / password) and this server name:

outlook.office365.com

Third.

http 401 is a LOGIN error. The app was able to connect to the server, but could not log in.

This may mean that 1) you need to use a login that's not your email 2) EWS (Exchange Web Services) turned off on the server.

Either of those - only your IT department knows and we don't. Please ask them.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/