Can't import

[waynesworld937]

I've just been trying to update 2 other devices after making changes to my account setup on one. I have backed up to Google Drive and Dropbox, multiple times, re-entered the password multiple times at both ends, copied the file to local drive but getting an error each time.

What am I doing wrong?

[waynesworld937]

Google Nexus 7 4G. 5.1.1 stock
Sony Xperia Z3 5.11 stock
Rebooted both. No change.
What do you mean account services?
The backup and restore feature has worked well for me before now.
My password has no caps. Just letters and numbers. Same one I have used previously.

[waynesworld937]

1 x MS Exchange
1 x iMap
1 x GMail

Have been using this exact setup for at least a year with no issues using backup and restore.

[mikeone]

1 x MS Exchange
1 x iMap
1 x GMail

Have been using this exact setup for at least a year with no issues using backup and restore.

Hi,
Are you able to restore the settings with the created backup file on the same device (Z3 > Z3)?

[waynesworld937]

Just did an update via Play store on my Z3 and tried restore again with success. Will try nexus tomorrow. So it seems it's just an incompatibility between versions.

To answer questions... The backup was created multiple times during the course of trying. To Google Drive and Dropbox.

Could not try Z3 > Z3 as I had already deleted the accounts in preparation for updating my account settings.

The

[Kostya Vasilyev]

Sorry.

There is a subtle bug in the crypto code in 1.5.7, sometimes giving this error.

I'm not really knowledgeable in crypto stuff, but the code was reviewed by a real expert in these things, and he could not see anything wrong either. So it remains unfixed, unfortunately.

Now, version 1.5.9 uses a different encryption / file format which should be more reliable.

It can read backups made by 1.5.7 but it will fail same as 1.5.7 sometimes.

When creating backups, 1.5.9 uses the new format.

So I'd recommend installing 1.5.9 on the old phone and making new backup there, to use the new format. But sounds like you already deleted your accounts on the old phone already... My apologies.

[waynesworld937]

I have 4 devices that I use. The 'old phone' in your instance is my Xperia Z tablet which I use more for emails because of the 10" screen and therefore also where I tend to make adjustments to email folders and views etc. And when I make a bunch of changes, I back up to my Google Drive and restore to the other 3 devices.

So, the Z tablet had 1.5.9 and the others had 1.5.7 I think. And for some reason Auto Update was off for Aquamail. It's on now!

Looking forward to when you add a sync feature which will negate the need to do this.   👍

[Kostya Vasilyev]

1.5.7 can't read backup files created by 1.5.9 because of the new format. Yes, a "staged rollout" sometimes cause things like this...

[mikeone]

If you will update AquaMail on all your devices to build 1.5.9.x this should solve incompatibility:
> http://www.aqua-mail.com/forum/index.php?topic=3812.msg19570#msg19570

... then it should be possible to restore (new) Backup file from your "old device" (Xperia Z tablet) on your other three devices (Z3 phone, ...)