Aquamail not always opening in Smart Folder

[jmccabe]

Hi Kostya,

I've just got a new phone and have installed AquaMail on it, restoring the settings from a backup on my old phone. On the new phone I've got the same option to open the app in the Smart Folder but that, more often than not, doesn't happen. I've attached a debug log to see if it's of any use. I enabled debug then force closed the app. I then restarted it from a widget on my home screen and it opened in the Smart Folder. Then I used the back button which took me to the accounts list and again which left the app. The next time I launched the app from the home screen widget it opened in the accounts list. This happened a couple of times so I disabled the debug logging and copied the log off.

It seems to open in the Smart Folder randomly on this device (Xperia Z3 Compact) whereas it seemed quite consistent on my Galaxy S3.

Hope you can have a look and let me know if there's any more information you need or if it looks like I've got something wrong in the settings.

Cheers
John

[Kostya Vasilyev]

The "start the app in" only applies if you've completely closed the app with the Back key.

Pressing Home, by convention, preserves the app's state, you can think of it as "minimize" in Windows. Android will keep this saved state for up to 30 minutes.

Next.. you mention "widget"... AquaMail's widgets, by design, "point to" some "location" in the app -- such as a specific folder, an account, or the account list. Launching the app from a widget will take you to where that widget "points to".

Finally, if any accounts has a login error, then Aqua will start in the account list, so the user can see the error ("hmm, why aren't there any new messages").

[jmccabe]

Thanks Kostya,

I think you hit the nail on the head with the comment about the widget; I've just re-created the widget using the "Smart Folder" option. It looks like I may have had it set to "All Accounts" and expected it to use the "Open in Smart Folder" (or whatever) option within the app to decide.

It may also be that, from the application shortcut, it was showing all the accounts because I do have one that's been having problems recently (that's nothing to do with AquaMail though - I know why that's happening!).

Many thanks
John

[Kostya Vasilyev]

The application shortcut -- the "good old" application icon -- relaunches in same state as you'd left the app with Home key, or from scratch if more than 30 minutes passed, or otherwise in "initial" state (which varies with settings too, e.g. expand accounts or not).

[capponz]

Hi, is there any other way to just
open either the smartfolder or the inbox by standard ?
I mean without a widget...? (I don't like the widget icon - and am not able to change it)

I'd like to open the app and land directly in the (defined) inbox or smartfolder. I find it annoying when I first have to choose between both folders.
...after 30 minutes

cheers
 

[StR]

You can open Aquamail from the shortcut (non-widget) that you can place on the "desktop" or from the list of apps.  You can choose in the Settings where the Aquamail gets started.
Please read the FAQ ("Can I make the app start in the Smart Inbox or some other folder?").

You can also open Aquamail from the notifications about new messages. In this case it opens in the folder for which you received the notification. (Smart folder if enabled, and if the notifications are enabled for the smart folder;  Inbox if the smart folder is disabled.)

[capponz]

thank you very much!