Author Topic: widget issue  (Read 2107 times)

wasnt me

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widget issue
« on: March 14, 2015, 08:39:08 pm »
Hello,
I am not able to add a widget to my homescreen. It simli doesn't include Aqua mail in my Add widget options.
Android version 5.0.2 and the phone is Moto G  2014.
Anyone facing the same problem?

Kostya Vasilyev

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Re: widget issue
« Reply #1 on: March 14, 2015, 10:31:49 pm »
Something on your side. No issues on LG G3, Nexus 5, Nexus 7 with Android 5.0.1 - 5.1.

Please check that Aqua is not installed to "memory card" (real or built-in storage), that's an Android limitation.

If they're still not showing, please consider reinstalling the app.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/