Author Topic: unread messages count on AquaMail application icon on incorrect  (Read 4499 times)

nofpu

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i deleted an account when there were 157 unread messages in the account. After the account was deleted I still see 157 unread messages on the aquamail icon (not within the app).

clearing data and cache... and un/reinstalling the app have no effect

will I have 157 unread messages forever? :)

thanks for any assistance

samsung s5
android 4.4.2 (stock rom)
aquamail 1.4.0.53
MS exchange account

nofpu

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Re: unread messages count on AquaMail application icon on incorrect
« Reply #1 on: August 20, 2014, 08:06:41 pm »
newbielink:http://www.aqua-mail.com/forum/index.php?topic=2542.0 [nonactive]

Kostya Vasilyev

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Re: unread messages count on AquaMail application icon on incorrect
« Reply #2 on: August 22, 2014, 01:51:50 am »
Yes, it's probably stuck because you've got a Samsung device running Android 4.0 - 4.1.

Please toggle (or enable) AquaMail settings -> message notifications -> Launcher icon counter.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/