Author Topic: How to stop repeat notifications?  (Read 5004 times)

NJRonbo

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How to stop repeat notifications?
« on: February 25, 2013, 05:32:31 pm »
I am using an Android banner alert program called NotifierPro Plus.  It basically puts a banner across the top of the Android phone whenever an email or similar alert arrives.  It also sends a customized audio alert.

The problem I am having is multiple email/audio alerts when email arrives.  The alerts continue to repeat themselves every few minutes.

Furthermore, I get audio alerts whenever I delete mail.

I talked to the software author of NotifierPro Plus.  He feels it's a setting in Aqua Mail that is causing multiple email arrival repeats -and- similar alerts when deleting mail.

Of course, that could simply be one developer pawning off problems upon another, and certainly, my apologies to Kostya in advance for suggesting the problem lies with Aqua Mail.  There could simply be some sort of conflict between the two programs.

I just want to ask...

Is there anything I should be unchecking in Aqua Mail settings that would cause multiple alerts, even when deleting mail?

I just want Aqua Mail to notify me ONCE, whenever a new piece of mail arrives.

Thank You

Kostya Vasilyev

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Re: How to stop repeat notifications?
« Reply #1 on: March 07, 2013, 02:38:17 am »
* My app posts:

1 - "Foreground service" notifications, as required by Android since 2.0.

2 - Unread message notifications, let's called them "event notifications".

There are two ways to tell them apart, I already posted the details here:

http://www.aqua-mail.com/forum/index.php?topic=771.msg2264#msg2264

* You can disable "foreground service" notifications in my app's settings, it's in extended mode (top item), under User interface

* What does he mean by "feels"? He's got his app's code on his system (supposedly), can't he debug it and know for sure what's going on?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

NJRonbo

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Re: How to stop repeat notifications?
« Reply #2 on: March 07, 2013, 04:02:33 am »
Kostya,

The only thing I see in extended settings, in user interface that resembles what you are talking about is...

NOTIFY ABOUT BACKGROUND OPERATION

Am I missing something?

I am not putting the blame for my problem on Aqua Mail.  It's just that, using Notifier Pro, it continually alerts me of the same email message (whereas it should only do it once) -and- when I delete a message, it alerts me of the next message whether I already read it or not.

I am certain the problem is with that program.

Kostya Vasilyev

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Re: How to stop repeat notifications?
« Reply #3 on: March 10, 2013, 03:14:05 am »
I meant the one above it -- "Status bar icon" / "...Necessary for proper operation...".

You can try and turn that off, as a test.

The warning is maybe too much, I just meant that the icon is necessary if doing things "by the book" (Android docs), but the app works even without it (it has its own way to compensate).

As for notifications, in general, my app "talks" to Android's notification mechanism, and it's somehow intercepted by notification enhancement apps.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/