Author Topic: New emails marked as Read on all accounts  (Read 3139 times)

ammken

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New emails marked as Read on all accounts
« on: June 04, 2014, 07:36:39 pm »
I have a little issue with every new email that comes its marked as gray read email. The app does not even allow me to read it it marks it automatically. I use IMAP
Also it doesent notify me for new emails or flash LED and settings are configured.

Kostya Vasilyev

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  • Posts: 12740
Re: New emails marked as Read on all accounts
« Reply #1 on: June 06, 2014, 02:02:05 am »
Do you use any other mail apps? For example, on your desktop, fetching from same accounts over POP3?

Most mail services will mark messages as read when you do this.

What accounts are these? Gmail? Yahoo? Outlook.com? Something else?

Feel free to contact me at kmansoft / gmail, and I'd appreciate a debug log:

Long press the account, choose last item (Diag: message dates). On the next screen, choose the Inbox folder (if there is a control for it -- there won't be for POP3), run the test to completion. At the end, the app will offer you to email me the log.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/