Author Topic: Sticky SSL connect failure  (Read 3136 times)

ncm

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Sticky SSL connect failure
« on: January 19, 2015, 08:50:42 am »
Through the last several auto-updates, over the last several months, I have noticed that if Aqua fails to make a successful TLS/SSL connection once, it will never succeed again without killing the app and restarting it.  (I.e "force stop").  After the re-start, the next connection attempt has always succeeded.

When a connection attempt fails, Aqua displays a grey/transparent window for just a second, full of failure details, that disappears before I can note any down any of the details.

I am otherwise a very happy Aqua Mail Pro user, thank you for it.

Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: Sticky SSL connect failure
« Reply #1 on: January 19, 2015, 01:40:37 pm »
Yes, the error message is a "toast" and only shows for a second or so..

Sounds like it should be easy to capture the issue in the app's debug log, please do that (see link in my signature, below).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/