Very slow when going into one of my inboxes

[markfox]

Hi,

I had Aqua Mail on my Galaxy S4 and it worked seamlessly.  I have now got it on my Galaxy S5 and when i go into any of the 4 inbox i use it sometimes takes upto 30 seconds to show the mail.  It is also the same with the Smart Folder?

Any ideas on what might be wrong? 

On the S4 i used the settings it came with and didn't change anything and i've done the same with the S5.  All 4 of my accounts are through Gmail.

Thank you,
Mark

[Kostya Vasilyev]

Do you mean opening a folder's message list?

Try Menu -> Compact the database in the app's main window (account list)

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Or message text, when you open a particular message, slow to show (10-30 seconds, or even longer)?

Check system settings -> accessibility.

If you find any apps listed there, especially password management (LastPass, etc) o "security" related (Norton Something Or Other) -- turn them off, reboot the phone and see if the issue goes away.

[markfox]

Hi,

Yes when i open a folders message list.

I've checked the Accessibility and there is nothing there.

Compacting the database seems to have worked.  I'll know better when i have a group of messages come in.

I'll update later

Thank you

[Kostya Vasilyev]

Accessibility is for when message view doesn't show anything.

For this one, general sluggishness, it's "compact the database", so you did the right thing.