Author Topic: Sent mails do not keep store on the phone  (Read 2308 times)

Karlos

  • Newbie
  • *
  • Posts: 2
Sent mails do not keep store on the phone
« on: July 19, 2017, 12:41:56 am »
I have being using acqua mail since a few months and now it started not to store my sent mails on the phone. I have being checking on the settings and no success.
Can anyone help me, i love the app!

KieSeyHow

  • Jr. Member
  • **
  • Posts: 56
Re: Sent mails do not keep store on the phone
« Reply #1 on: July 19, 2017, 02:08:50 am »
That is really one of the main advantages of IMAP accounts.  If you want to have local storage, use POP3 instead of IMAP.

I have a work-around for you.  create a NEW account somewhere as POP3, then any email you want to store on your phone, "forward" it to yourself in this other account.  Add this POP3 account to AquaMail.   Then you have a sort of "backup" local storage account you can store things in.

Sent from my SM-P900 using Tapatalk


KieSeyHow

  • Jr. Member
  • **
  • Posts: 56
Re: Sent mails do not keep store on the phone
« Reply #2 on: July 19, 2017, 02:10:51 am »
What I do, is I reply, or save things I want to store in my "drafts" folder.  I do this for my business email templates and signatures.

Sent from my SM-P900 using Tapatalk


Karlos

  • Newbie
  • *
  • Posts: 2
Re: Sent mails do not keep store on the phone
« Reply #3 on: July 19, 2017, 08:25:47 pm »
That is a good recommendation!.
Thank you! All

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Sent mails do not keep store on the phone
« Reply #4 on: July 21, 2017, 08:33:04 pm »
RE: now it started not to store my sent mails on the phone

Two things to check:

- Please long press on the account -> options and folders -> composing and sending -> enable "Save sent messages" (unless it's a Gmail or a Hotmail account which don't need it).

- Back up one screen -> Folders

- Wait for it to refresh the folder list (15-30 seconds)

- Find the server side Sent folder (may be called Sent Items, or Sent Messages, or be in a language other than English...)

- Tap its name, choose "Sync with Sent".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/