Author Topic: Missing body text  (Read 5175 times)

Just Music

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Missing body text
« on: November 26, 2013, 03:05:53 am »
My mail is hosted on Outlook Webmail and I have an auto rule to redirect some messages to my wife's account on the same domain.  The messages from one sender are appearing in Aqua with an  empty body,  even though the content can be seen in Webmail and using the stock Android email client.

I can see the message on my own version of Aqua,  just not on my wife's.

It looks like the message is enclosed within a frame,  if that makes any difference.

Any ideas?

Thanks for your help.

Kostya Vasilyev

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Re: Missing body text
« Reply #1 on: December 02, 2013, 01:53:59 am »
A frame? As in, an IFRAME?

IIRC, Android WebView suppresses IFRAME's when used inside apps for security reasons.

Feel free to forward a sample message to kmansoft / gmail -- as a "enclosed / attached message" please, or else get its exact source from web mail and send as an attachment. Just forwarding a message the usual way is likely to clean it up.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Just Music

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Re: Missing body text
« Reply #2 on: January 20, 2014, 11:40:52 pm »
Hello
Sorry for the delay in replying. I have sent you an email with screenshots, message source and headers.
Thanks.