Re: many users DO find useful (and they may well be the silent majority)
That's a big problem actually - there are too few people voicing their opinions about what they do like and do find useful.
There was a little boy who didn't speak. The family was very worried: He was growing up, it was soon time to go to school, but nobody could do anything about boy's speech...
One day, the family had a lunch, and the boy suddenly said: "Mom, could you please pass the salt, you forgot to add it to the soup!"
All family members were very excited: "Great, you can speak now! Why didn't you speak earlier?"
The boy: "Everything was just fine."