Author Topic: How can I reset image download settings?  (Read 3796 times)

cjs87

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How can I reset image download settings?
« on: July 13, 2016, 05:30:43 pm »
I recently changed linked images download settings for WiFi and mobile data, now when I open an email it downloads images but stops at the 25 kB limit I have set on mobile data. How do I change settings such as download from known contacts, auto download on WiFi alone and always ask for mobile data?

Also, is there a reset button to restore ALL the configs to its original factory state?

StR

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Re: How can I reset image download settings?
« Reply #1 on: July 13, 2016, 05:58:11 pm »
Long press on the account in the account list view.
Options and folders, Preload.

cjs87

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Re: How can I reset image download settings?
« Reply #2 on: July 13, 2016, 07:22:59 pm »
hello StR,

thank you for replying. i am aware how to get to the preload menu. what i am interested in knowing is, previously, when i opened an email, i'd press download images, and then i'd get option to add sender's email address to known list. and then there was gear symbol next to it where i was able to set download images over WiFi or mobile data. how do i get that option back?

Kostya Vasilyev

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Re: How can I reset image download settings?
« Reply #3 on: July 15, 2016, 11:13:09 pm »
Which ones?

The preload settings -- please long press the account -> options and folders -> preload

The saved addresses -- app settings -> message view -> reset the known list (at the end)

The prompting for "externally linked images" at all -- app settings -> message view -> "spam control of linked images".

Finally, the "download images over mobile or WiFi" -- app settings -> network.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

cjs87

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Re: How can I reset image download settings?
« Reply #4 on: July 17, 2016, 06:24:45 am »
thank you Kostya! the answer i was looking for was 'The prompting for "externally linked images" at all -- app settings -> message view -> "spam control of linked images".' that helped me.  :)