Author Topic: Scheduled email download not working  (Read 4555 times)

joshnl

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Scheduled email download not working
« on: July 19, 2013, 11:12:30 pm »
Hello, Was wondering if anyone can help me with my issue.

I've been using Aquamail for several months now and have been very happy with it. I've been using manual refresh to get my emails until now, but have just decided I'd like to start using scheduled email download (not push). However, no matter what I try, it does not seem to be working.

My account is an IMAP one.

Would really appreciate any help. Thanks!

Thomas

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Re: Scheduled email download not working
« Reply #1 on: July 19, 2013, 11:33:25 pm »
What do you mean with scheduled  IMAP email download? How did you set this up?

Why not IMAP Push, easy and clean?

joshnl

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Re: Scheduled email download not working
« Reply #2 on: July 20, 2013, 01:18:40 am »
I mean using the "scheduled checks" feature (in app settings), where you tell the app to automatically check for emails every X minutes, where you define what X is.

I did this as opposed to push, as apparently my IMAP service doesn't support push (I tried it first, and it didn't work either).

Kostya Vasilyev

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Re: Scheduled email download not working
« Reply #3 on: July 20, 2013, 01:55:21 am »
Yes, please enable scheduled mail checks in the app's settings

And long press the account, choose Options and Folders -> Account options, and make sure it's enabled there

Finally, Android has a "master switch" that allows (or forbids) background sync, this is under system settings -> Accounts and sync (or Data usage -> menu -> Auto-sync data on recent Android versions).

The last one is on by default though, so you might want to try the first two, to see if that's enough.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

joshnl

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Re: Scheduled email download not working
« Reply #4 on: July 20, 2013, 02:43:26 am »
Changing the account-specific setting did the trick. Thanks!