Author Topic: Missing "Restore" button in message view / [ Deleted] folder  (Read 3881 times)

mikeone

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Missing "Restore" button in message view / [ Deleted] folder
« on: January 02, 2016, 10:35:50 pm »
As I have just discovered the "Restore" button in [ Deleted] folder is only available in "Message list view" but not in "Message view" [neither in the "Action bar" nor behind the "overflow icon"].
The "Restore" action button is also not available in Settings > Message view > "Customize the buttons"

Usually I want to check the message text prior restoring a single message Currently I have to go back to the  message list to be able to restore this specific message. For me this procedure is a kind of inconvenience and I would appreciate it to get this button also in the action bar.

« Last Edit: January 02, 2016, 10:37:33 pm by mikeone »

Kostya Vasilyev

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #1 on: January 05, 2016, 02:32:59 pm »
Um, the message view's menu is already very very very very loooooong with sooooooo many items.

So not sure.
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StR

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #2 on: January 05, 2016, 08:44:34 pm »
While I am not using "Deleted" folder (except as needed by Gmail), I agree with Mikeone that ability to undelete (restore) the message while viewing it (its content, not the headers) is important.

The reasons would be the same as when deleting a message:
1. First of all, it is for the ergonomics of the workflow: you are looking through the deleted messages (e.g. by swiping) and you can restore what you need from there.
2. Additionally, some messages may have very similar headers , and when you need to make sure which one you restore, you are looking at the content. (I just had that situation when two different messages were sent to me by the same person a few seconds apart, - one was wrong, and had to be discarded, and the other was correct.)

Just my 2 cents.

mikeone

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #3 on: January 05, 2016, 11:26:33 pm »
@StR:
Exactly, thanks for your advanced explanations  :) :)



Kostya Vasilyev

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #4 on: January 05, 2016, 11:43:21 pm »
Um, important, OK.

I'm just speechless every time -- how complicated everyone's email processes are.

Moving messages into Deleted which were not meant to be deleted, "in case I might need them later"???

Or "I need to see messages in Deleted when they're part of a conversation because they might be important"???

Is everyone's "step 1" when dealing with incoming messages -> "move to Deleted, or better yet, delete from server immediately" --

-- because "the Deleted folder or, better yet, The Eternal Void is a convenient place to store potentially important messages"?

Same as Windows Trash is the best place to store (potentially) important files?

Is there some secret about email that I'm missing on? Am I doing it all wrong?

Or maybe this is a World Government Conspiracy and I just don't have the security clearance for it? That would explain it.
« Last Edit: January 05, 2016, 11:44:58 pm by Kostya Vasilyev, Aqua Mail »
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StR

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #5 on: January 06, 2016, 03:48:41 am »
Kostya: I understand your .... em...  confusion. ::)
I shared some insight into that issue in the part of the message addressed to Paris Geek:
http://www.aqua-mail.com/forum/index.php?topic=4289.msg23459#msg23459


On a more serious note, - I think it is just a shift of the "scale": (as indicated in that message linked above). In Unix and DOS (and I don't know about early MacOS), there was no "Recycle Bin". "rm" or "del" were final. That was the base line.
Various software vendors, including MS and Apple decided to make a "safety net" for people who do move hands faster than think. With the time, that became a new base line.
And now people want to "un-send" messages (Outlook has "recall" a message).

But yes, that's a human nature to make mistakes. (And I do make them as well.)
You can either adjust your work process to minimize the chances of mistakes, and deal with those rear cases when they happen, or you continue being reluctant, while relying on the crutches provided by software manufacturers, and call it your workflow. The second is a more "hands down" approach, hence the obvious choice.{*}  And when that becomes the new base line, - there is an escalation/inflation of the safety net desires.

Having said all that, in this case, I simply advocated the logic that goes with the already-implemented feature.


-----
{*} There is a saying "necessity is the mother of invention". My farther has always been saying semi-jokingly that "laziness is the mother of invention".



mikeone

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #6 on: January 06, 2016, 09:59:46 am »
Hi Kostya + StR,
I fully understand all your thoughts and arguments about "Deleted messages", "handling of emails",...

However, in my opinion it's just a matter of usability.

Currently the following actions will be offered ... in message view of a already "Deleted message" (!):

• Delete now
• Reply
• Reply to all
• Reply (as new)
• Reply (clean)
• Forward
• Forward (anonymous)
• Forward (to starred)
• Mark read / unread
• Move to folder
• Find...
• Copy/Send/Share/Print
• Mark with star / Remove star
• Previous
• Next
• View... (enable mono font,  full screen...)

In fact, that's really a looong, looong, looong list.  8)

... but unfortunately Restore" - exactly that action that makes sense only for a message located in a Recycle Bin / Trash can) - is missing at this point.


mikeone

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #7 on: January 06, 2016, 10:37:38 am »
While I think about it...

Would it make sense to remove all the "Reply" (4) and "Forward" (3) actions and replace them with the following - more reasonable for already deleted messages (in message view) - (4) blue marked actions:

• Delete now
• Hide (keep on server) *
• Restore

• Move to folder...
• Move to Spam *
• Move to Archive *

• Mark read / unread
• Mark with star / Remove star
• Find...
• Copy/Send/Share/Print
• Previous
• Next
• View... (enable mono font,  full screen...)

... * these (3) actions should be added also in the Deleted folder's message list (if a message is selected)


« Last Edit: January 08, 2016, 10:59:14 am by mikeone »

Kostya Vasilyev

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Re: Missing "Restore" button in message view / [ Deleted] folder
« Reply #8 on: January 07, 2016, 09:38:13 pm »
Re: In DELETED, please remove "Reply (as new)", "Reply (new)", " Forward (anonymous)" and add "Restore" in their place

What if someone *REALLY NEEDS* to reply to a message in Deleted?

Because that's how they work their email, and why should a mail app not let them to?
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