Author Topic: OutOfMemoryError when downloading new messages  (Read 2716 times)

golemj

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OutOfMemoryError when downloading new messages
« on: April 26, 2016, 08:53:49 pm »
Hi,

I've started having an issue with downloading new emails for one of my accounts yesterday.
I'm getting "OutOfMemory (message too big?)" error in UI.

When I looked into debug log I've found OutOfMemoryError in AbstractStringBuilder (enlargeBuffer method) called from AquaMail EwsConnection process method.

My guess is that it's because some of the messages that I received yesterday are 5 MB or bigger.

mikeone

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Re: OutOfMemoryError when downloading new messages
« Reply #1 on: April 26, 2016, 09:44:35 pm »
Please send your debug log to the developer as an attachment to kmansoft / at sign / gmail / dot-com.

This file does not contain any logins or passwords or message text.

Kostya Vasilyev

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Re: OutOfMemoryError when downloading new messages
« Reply #2 on: April 26, 2016, 09:56:13 pm »
5 megabytes of just message text? And several of those?

Hmm, that is really large, yes I suppose it could be running of memory.

Yes, a debug log would be appreciated.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/