Author Topic: Missing Send Button  (Read 3031 times)

Medidoc

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Missing Send Button
« on: July 11, 2018, 09:03:16 am »
Hi there,
I have the Pro Version installed on a Samsung Galaxy Note 8 with android 8.0. Android UI and Aqua Mail versions are current.

My problem is that I cannot send a newly composed mail, nor send an Email that I reply to, nor forward an received Email for the simple reason: there is no "Send"-Button available.

Thus Aqua Mail Pro is totally useless for me because I need an Email client with full functionality not an Email-Viewer only. Apparently, this bug is rare and a known issue to the developer team. Unfortunately I could not find any hotels gets, so far, so any suggestion on how to solve the issue is highly appreciated.

Best regards!

Kostya Vasilyev

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Re: Missing Send Button
« Reply #1 on: July 11, 2018, 08:46:31 pm »
Re: Aqua Mail versions are current

Please post *exact* version number from app's Menu -> About.

Re: Thus Aqua Mail Pro is totally useless for me because I need an Email client with full functionality not an Email-Viewer only.

Yes this was a really serious issue.

We fixed it a while ago - and released to Play too.

Please post *exact* version number from app's Menu -> About.
« Last Edit: July 11, 2018, 09:15:40 pm by Kostya Vasilyev, Aqua Mail »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

12J3

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Re: Missing Send Button
« Reply #2 on: July 12, 2018, 02:06:01 am »
I am also having the same issue. 

Samsung Note 8
Model SM-N950W
Android Version 8.0.0
Samsung Experience Version 9.0

Please help!

Thank you

12J3

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Re: Missing Send Button
« Reply #3 on: July 12, 2018, 02:07:30 am »
My Aquamail version is 1.15.0-916

mikeone

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Re: Missing Send Button
« Reply #4 on: July 12, 2018, 07:08:47 am »
You should try AquaMail's latest version 1.16.0.1193:

https://www.aqua-mail.com/forum/index.php?topic=6717.0
(updated link, sorry!)
« Last Edit: July 12, 2018, 06:04:07 pm by mikeone »

Kostya Vasilyev

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Re: Missing Send Button
« Reply #5 on: July 12, 2018, 12:53:12 pm »
Yes please update to 1.16 it's fixed there.

Currently released to Google Play for 25% of users.

Others can find this version here on the forum under development builds section.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/