Sync issues with Gmail

[doctorgonzo]

I'm assuming this topic has been discussed, but can't find it anywhere. Anyway, I'm having issues with my aquamail syncing with my google apps gmail account. I sent a test email and deleted it on aquamail but it remains on gmail. But if I delete it on gmail, it gets deleted on aquamail.

Please advise.

[Thomas]

Have you IMAP enabled in AquaMail main settings and in the Account and Account Folder options?
You have to configure the folders which should use IMAP push. If not, those folders will be checked and synchronized in the period you have set in the main settings of AquaMail.

[Kostya Vasilyev]

The only way deleting a message works in a Gmail account is if you move it to the Deleted folder, which in turn has to sync with [Gmail]/Trash (or whatever it's called, mine is in Russian, [Gmail]/Корзина).

Both of these are the defaults in my app.

This is how Gmail's IMAP server works, it's by design on their part.

Doing a "delete now" in a Gmail / IMAP account will only remove the label that corresponds to the folder (where you're deleting from). It will not truly delete the message.

Oh, and this is IMAP of course... which again is the default for @gmail.com accounts... Since yours is a Google Apps account, please long press the account, choose Account setup, then Manual, and verify that you're using IMAP, connecting to imap.gmail.com, SSL, port 993.

[GraveDigger101]

I am having a similar issue.  This started a few weeks ago. 

I am using IMAP.

I have it set to move messages to Trash.  So when a message is selected I have the trashcan available.  I click the trash can and it is moving the message to a [Deleted] folder in Aqua Mail and not the Trash folder recognized my Gmail IMAP.  Because of this there is no sync and in Gmail that messages still reside in the Inbox.  If I do to the [Deleted] folder in Aqua Mail and clear out the messages by hitting the X, the messages are then removed totally from Aqua Mail and the Gmail server.

Prior to a few weeks ago, clicking on the trashcan would move the message to the Trash folder and sync just fine with Gmail.


Any suggestions?

[Kostya Vasilyev]

@GraveDigger101 -- did you set the [ Deleted ] folder to sync with a folder you created, not with [Gmail]/Trash?

In my tests, only [Gmail]/Trash is "magical" and works properly for deleting messages (which removes them from all labels / folders).

Any other folder is treated by Gmail as a label, or folder, so when you move a message there and then purge the folder, it will remain in [Gmail]/All mail (another "magical" Gmail folder).

[GraveDigger101]

@Kostya Vasilyev  ok.. got it.. the [Gmail]/Trash was syncing to incoming instead of the [Deleted].  Now the [Deleted] folder is syncing correctly..

thanks