Loading messages doesn't work sometimes

[KenL]

Every so often my messages do not show in the message view. In the list, it's no problem, but when I open one of them up (and then several others after that in the same sitting), the body of the message does not show.

I have the app set to "no limit" when checking mail and viewing a message (on both wi-fi and mobile data), but sometimes they just don't show upon opening. Eventually they do, but I need it to be immediate.

Am I missing a setting or something?

[Kostya Vasilyev]

Well, does it look like the app is completing the loading of those messages from the server (at those times)?

I.e. there is a spinning progress "wheel", the blue "@" status bar icon, etc.?

If that's the case...

Aqua's default settings for how much of each message it loads when checking mail are very conservative. In addition, sometimes mixed (html/plain) messages "fit into" those limits for the plain text part (so you see some text in the message list), but the html part, with html being more verbose, doesn't get to actual message text.

Please see app settings -> network and increase the values under "load while checking mail" for WiFi / mobile as appropriate.

[KenL]

Thank you for your help.

"I have the app set to "no limit" when checking mail and viewing a message (on both wi-fi and mobile data), but sometimes they just don't show upon opening."

There is no spinning wheel, no partial message, and I haven't noticed a blue @ symbol as you described, but I'll be sure to look if it happens again.

It hasn't happened in a few days, so perhaps it had something to do with Google's servers. I'll report back if I can gather more info.

Again, thanks.