Author Topic: deleting messages from the deleted folder does not delete them from the server  (Read 3463 times)

Cindy62707

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When deleting messages, I send them to the deleted folder first.  When I am sure I didn't make any mistakes, I then empty the deleted folder expecting messages then to be deleted from the server at this point.  However, they stay on the server.  How do I get them to delete from the server?  I think they are supposed to be deleting from the server when emptying the deleted folder so that is why I am reporting this as a bug.

I am using Aqua mail on a Samsung Galaxy S9 on a POP3 server.

Thank you,
Cindy

Nedialko Kondev, MobiSystems, AquaMail Support

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Hi Cindy,

Please check "How can I delete messages in AquaMail without deleting them from the server?" in our FAQ almost at the top:
https://www.aqua-mail.com/faq/

grumpy

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  • Posts: 31
I have the same issue. Set the option to 'hide in the app, keep in the server', empty deleted items folder and sync. All the deleted items re-appear in the message count although none show up in the message pane.