Author Topic: Cannot send email  (Read 7650 times)

mikee

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Cannot send email
« on: April 08, 2013, 02:14:27 pm »
Hi

My version of Aquamail Pro received an auto update today. Since the update I can no longer send emails however I can receive them. I have version 1.2.3.0

When I try to send an email I get the error message ' Error sending outgoing message : Error submitting mail' The message remains in the drafts folder and has the words Internal error. Open the message and Send to try again.

I am using a Gmail account.

Help please!


mikee

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Re: Cannot send email
« Reply #1 on: April 08, 2013, 02:58:21 pm »
This looks like the same problem which has been reported in the bugs forum by dksracing. I will await the update.

Dksracing

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Re: Cannot send email
« Reply #2 on: April 08, 2013, 06:43:46 pm »
I have found that my email will send provided it has no html content in it. But if i reply to an email that has for example a html signature I will get same error you are describing. Also app will crash sometimes viewing these emails.

Kostya Vasilyev

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Re: Cannot send email
« Reply #3 on: April 10, 2013, 02:08:20 am »
Sorry about this having slipped past my tests.

The issue is fixed in 1.2.3.4, released on Monday night (in my time zone, GMT+0400).

If you're still running 1.2.3.0, please run Google Play on the device, and use Menu / My apps to update to 1.2.3.4.

You could also update directly, this is the same build as went into Play:

http://www.aqua-mail.com/download/AquaMail-market-1.2.3.4.apk
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/