Author Topic: Re: Problem with new version 1221  (Read 5262 times)

Kostya Vasilyev

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Re: Problem with new version 1221
« on: March 30, 2013, 02:11:59 am »
@nospoftombl -- is this something that happens with all messages? With attachments, or without?

Since the above fix was merged into 1.2.2.20, this may be a different issue.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

nospoftombl

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Re: Problem with new version 1221
« Reply #1 on: March 30, 2013, 02:38:44 am »
Hi,

this happens so far only with text-messages without attachments, especially Nagios-Alerts. 'Swiping' horizontally over the (empty) message area from right to left shows one attachment of 255 bytes size named 'Part_1' which I cannot view because there is no app to view it with. See the message-source attached as my Thunderbird on the notebook gets it.
« Last Edit: March 30, 2013, 02:57:56 am by nospoftombl »

Kostya Vasilyev

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Re: Problem with new version 1221
« Reply #2 on: March 30, 2013, 02:53:43 am »
Thank you for the message source.

Are you using IMAP (I assume you are)?

This may have something to do with the server. Can you record a debug log for further diagnostics?

1 - Logging is described here, make sure to enable "raw data": http://www.aqua-mail.com/?page_id=232

2 - After enabling the log, open one of these "alarm" messages, then do Menu -> Diag: Reload (last item).

Thanks.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

nospoftombl

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Re: Problem with new version 1221
« Reply #3 on: March 30, 2013, 03:15:02 am »
Correct, I'm using IMAP.

After enabling debug, opening one of these messages and doing an Menu -> 'Neu Laden' for a short time a popup window appears and then Aquamail crashes :(

Logfiles attached ...

Kostya Vasilyev

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Re: Problem with new version 1221
« Reply #4 on: April 02, 2013, 02:54:38 pm »
@nospoftombl

Thank you for the log.

I'll fix the crash, but the original cause is a server bug.

The message is "text/plain", but the server returns its mime type as "application/octet-stream".

There is no reason for the app to not trust what it gets from the server, so it treats this message part (the only one) as an attachment.

BODYSTRUCTURE ("application" "octet-stream" NIL NIL NIL "7bit" 255 NIL NIL NIL NIL) INTERNALDATE "28-Mar-2013 20:21:39 +0000")

If you can't get the server company to fix this, I recommend switching to POP3 for this account.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/