invalid server response 1.1.500

[MarkMessinger]

- If you like AquaMail but need to sync contacts and calendar and cannot get that to work, one simple workaround is to install the Outlook app and configure it to sync contacts and calendar, then disable notifications and just ignore that app. Setup your account using IMAP in Aquamail and continue using it in Aquamail.

My experience with the "Sync to Calendar" feature in Microsoft's Outlook for Android application has been very bad. Rarely do I get through an entire week without at least one calendar event having not synced properly. The event is in Outlook, and it's displayed in Microsoft's app, but it's not displayed by any calendar app that accesses the Android calendar on the phone. The only fix I've found is to disable the Sync to Calendar feature momentarily and then re-enable it. Then, reconfigure any third-party application that I expect to sync to the Android calendar. 

Also, my employer requires me to use Microsoft's app as my only means of receiving work email, viewing my work calendar, or syncing with work contacts. To do this, my employer has prevented me from adding a second non-work account to the Outlook for Android application. For this reason, I cannot use that application to sync my personal Outlook calendar to my phone.

Bottom line: AquaMail used to reliably sync my Outlook calendar so other apps on my phone could access that calendar's data. AquaMail no longer does that.

[Nukkels]

After months of getting stuffed around with this problem, trying other apps, researching why it's happening, etc, I've made some discoveries I wanted to share. This is part of a deliberate attempt by Microsoft to push people off the EWS connections, because they announced years ago that it will be deprecated, but most 3rd party services like Aquamail haven't yet moved to using the Graph API. This problem will affect almost all Android apps (except outlook of course).

If you remove your account and re-add it to try and fix it, email will work again, but you will lose your contacts (which is a huge problem if you don't store your contacts on the phone or SIM card, and rely on your synced contacts to know who's calling/texting)! If you did remove your account and re-added it, and have now lost all your contacts for your phone, here's a 'quick fix' to manually copy them to your phone (not synced, it'll be a separate copy) - I know this is a lot of steps, but they're actually very simple to follow (just a bit wordy, to be as clear as possible):

• On a computer (this doesn't work on mobile), open outlook.com in a web browser and go to the contacts (named 'People', the icon is of 2 people, not 3), then click on All Contacts on the left side
• Select them all using the checkbox at the top of the column and click on 'Manage contacts' in the top bar and select export – save the file somewhere on your computer you can easily find it again
• If you're on Windows:
• • Click the search icon in the taskbar and type in contacts – the result is a folder, not an app (you can also use Explorer to go to C:\Users\<your username>\Contacts)
  • Click the Import button in the top bar and browse to your csv file – you may be prompted about duplicates, just say no to all
  • Now click the Export button and save to vCard (VCF) – this will create a file for each contact, so the more contacts you have, the more painful it will be to put them on your phone
• If you don't use Windows, you may need to use a 3rd party app to do that conversion
• Next you have to get these onto your phone – you can email them, use cloud file storage like OneDrive or Dropbox, or use any other method you're familiar with
• Finally, open your phone app, go to the contacts tab and then go to the settings (tap the dots or hamburger menu in the top corner) and then tap on import/export contacts
• Select to import from storage (this may vary slightly) and then select where you want them to go – probably your phone, unless you've already setup a new account that can do syncing
• Browse to wherever you saved all the VCF files and select them all (tap and hold on one, then you can tap on all the others)
• Verify that your phone now has those extra contacts added – if you open your messages app, you should see the list of messages change from numbers to names

Note that this doesn't address calendar syncing or getting your contacts back into Aquamail, but you can use this as an opportunity to clean up the contacts that don't have phone numbers, since they'll only be used for calls/text. It may be possible to import these contact vCards into Aquamail too. Maybe one day if/when Aquamail starts using Graph for the connection to Microsoft, we can go back to having synced contacts again, but this is better than nothing for now.

[Martin - Aqua Mail Support]

Hello everyone,

How can we find out if Graph API is on AquaMail's development roadmap? - The matter is currently under discussion, and unfortunately, I cannot provide a specific timeline at the moment.

This is part of a deliberate attempt by Microsoft to push people off the EWS connections, because they announced years ago that it will be deprecated, but most 3rd party services like Aquamail haven't yet moved to using the Graph API. This problem will affect almost all Android apps (except outlook of course). - Bingo

[superfly]

Gmx accounts again forcing pwd resets and keeps getting flagged.

On fairemail it works without resets or getting flagged. So something on aquamail causing this. Latest versions as of today.

[chumley]

Gmx accounts again forcing pwd resets and keeps getting flagged.

Off topic. This thread is talking about Outlook/Hotmail accounts.

[sunking101]

Months later and I'm still getting incoming server login error and outgoing server login error across my Hotmail and outlook accounts. I have deleted them all and reinstalled them as 365 accounts but still the problem persists. It's getting so tiresome now.

[superfly]

Months later and I'm still getting incoming server login error and outgoing server login error across my Hotmail and outlook accounts. I have deleted them all and reinstalled them as 365 accounts but still the problem persists. It's getting so tiresome now.

Have you tried the same on fairemail app instead to see?

[sunking101]

It is fine with other apps. Just Aquamail.
I wonder if they're trying to get rid of the non-upgrading Pro users.

[Cajarines]

Hello!
I see that many people have the same problem, when configuring an Office365 account, after a few days the error "Invalid response from HTTP/1.1 server 500" appears. 
There is no solution to this? 
I have tried using other applications but I can't find any in which the home screen is the list of all email accounts.  They always show you a unified inbox which I don't want , I prefer the list of email accounts.  Can someone advise me on an app?

[David0044]

I have the same problem. I got this from Microsoft just before everything failed.

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.



What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.


Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.


How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

[Martin - Aqua Mail Support]

I have the same problem. I got this from Microsoft just before everything failed.

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.



What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.


Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.


How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Hello David0044,


Please follow the instructions below.


To continue using Aqua Mail with your account(s), you need to upgrade your account(s) to Modern Authentication (OAuth2).
​

​Follow the steps below to upgrade.
​
For Outlook/Hotmail Accounts
​
1. Access your account settings:Open your Outlook or Hotmail account in a web browser. Click on your profile picture in the top right corner. Select "My Account" or "Account Settings."​   

2. Navigate to Security settings:Look for "Security" or "Security Info" in the account settings menu. Click on it to access security settings.​   

3. Enable two-step verification:Find the option for "Two-step verification" and turn it on if it’s not already enabled. Follow the prompts to complete the setup, which typically involves linking your phone number or an authentication app.​   

4. Generate app passwords (if necessary): In some cases, you may need to generate app passwords for applications that do not support modern authentication. Under the "Security" settings, find "App passwords" and generate one if needed.​   

By following these steps, you should be able to upgrade your Outlook/Hotmail account to use modern authentication, ensuring enhanced security and continued compatibility with Aqua Mail.

I’m providing links to relevant Microsoft articles and FAQ:


https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d
​
https://answers.microsoft.com/en-us/outlook_com/forum/all/update-your-sign-in-technology-before-september/9707d81c-47fe-41d6-81e2-f84224faa36c

[chumley]

How can we find out if Graph API is on AquaMail's development roadmap? - The matter is currently under discussion, and unfortunately, I cannot provide a specific timeline at the moment.

Hi Martin. Can you share any more info yet?

At this point, it appears that Microsoft is no longer allowing Outlook/Hotmail accounts to be accessed using EWS.

[Martin - Aqua Mail Support]

Hello chumley,

We apologize, but the implementation of the Graph API has not yet been initiated. Currently, we are focused on higher-priority tasks. However, rest assured that it is on our roadmap, and we will address it in the future as we continue to enhance Aqua Mail. Thank you for your understanding.

[Ricardo]

Martin, what time period do you have in mind to support Microsoft Graph (Outlook/Hotmail Accounts), a few months, several months, a year, more than a year?
It's important question because we all are looking for stable solution.
My case, for example, I use AM for many years and I'm still using AM to e-mail (now with IMAP). I've switched to Outlook mobile to sync calendar and contacts, and Outlook still has some annoying bugs
I tried Samsung default app to synch calendar and contacts and It's terrible too.
I will be forced to look for other apps and I need to know if i need to search a definitely solution or a reasonable, but temporary, solution.
Thanks again!

Ricardo

Hello chumley,

We apologize, but the implementation of the Graph API has not yet been initiated. Currently, we are focused on higher-priority tasks. However, rest assured that it is on our roadmap, and we will address it in the future as we continue to enhance Aqua Mail. Thank you for your understanding.