Hi,
Please contact us at support@aqua-mail.com and provide the following info.
Changes on Your End: Have you made any recent changes on your side, such as adjustments to server settings or configurations?
VPN Usage: Are you currently using a VPN?
Networks: Is the problem occurring on both Wi-Fi and mobile networks?
App Permissions: Please ensure that you have granted all necessary permissions to Aqua Mail. Additionally, could you check if there are any battery optimization settings or other device-specific optimizations in place that might be affecting the app's performance? If so, please consider disabling them.
Your responses to these questions will greatly assist us in diagnosing and resolving the issue you are facing. Thank you for your cooperation.