Author Topic: Remove expired certificates?  (Read 1774 times)

arf8

  • Sr. Member
  • ****
  • Posts: 285
Remove expired certificates?
« on: October 21, 2023, 06:04:37 am »
Believe this is a bug. If a certificate is expired you can't delete it b/c the error message pops up "failed to load expired certificate" and thus you can't delete anything.

Surely there must be a way to remove it than having to uninstall the app and reinstall from scratch.

Non expired certificate load and you can delete those from the database but expired remain stagnant.

Martin, AM looking for info here on how to remove without going through hoops?

Thomas

  • Sr. Member
  • ****
  • Posts: 282
  • Just enjoying life...
Re: Remove expired certificates?
« Reply #1 on: November 01, 2023, 06:44:45 pm »
Same problem here, but certificate hasn't expired.
« Last Edit: November 01, 2023, 06:47:05 pm by Thomas »

arf8

  • Sr. Member
  • ****
  • Posts: 285
Re: Remove expired certificates?
« Reply #2 on: November 01, 2023, 07:05:00 pm »
I contacted customer support Barn was supposed to get back to me it's been a couple weeks not clearly and no resolution no response feels like they're dropping support for this app.

Martin Kostov - Aqua Mail Support

  • Administrator
  • Full Member
  • *****
  • Posts: 183
Re: Remove expired certificates?
« Reply #3 on: November 03, 2023, 03:42:12 pm »
Apologies for the delayed response.

I was trying to find a method to both create and subsequently remove an expired certificate while multitasking on another matter that required my attention.

Regrettably, currently, there is no option available to remove an expired certificate; you can only add one.  :-\

Rest assured, we will investigate this issue and work on enhancing the functionality as per the requests of our loyal users.

Thomas

  • Sr. Member
  • ****
  • Posts: 282
  • Just enjoying life...
Re: Remove expired certificates?
« Reply #4 on: November 03, 2023, 03:43:30 pm »
I can't even delete a not expired certificate.

Thomas


Martin Kostov - Aqua Mail Support

  • Administrator
  • Full Member
  • *****
  • Posts: 183
Re: Remove expired certificates?
« Reply #5 on: November 03, 2023, 03:48:38 pm »
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)

Thomas

  • Sr. Member
  • ****
  • Posts: 282
  • Just enjoying life...
Re: Remove expired certificates?
« Reply #6 on: November 03, 2023, 03:55:08 pm »
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas


Martin Kostov - Aqua Mail Support

  • Administrator
  • Full Member
  • *****
  • Posts: 183
Re: Remove expired certificates?
« Reply #7 on: November 03, 2023, 04:02:44 pm »
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Hmm, try to remove/add the account from Aqua Mail and let me know if there is a change.

Thomas

  • Sr. Member
  • ****
  • Posts: 282
  • Just enjoying life...
Re: Remove expired certificates?
« Reply #8 on: November 03, 2023, 04:06:36 pm »
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Hmm, try to remove/add the account from Aqua Mail and let me know if there is a change.
Tried that earlier.
Certificate stays.
May be a complete uninstall and reinstall helpes.
My backup includes the certificate?

Thomas

Martin Kostov - Aqua Mail Support

  • Administrator
  • Full Member
  • *****
  • Posts: 183
Re: Remove expired certificates?
« Reply #9 on: November 03, 2023, 04:26:49 pm »
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Hmm, try to remove/add the account from Aqua Mail and let me know if there is a change.
Tried that earlier.
Certificate stays.
May be a complete uninstall and reinstall helpes.
My backup includes the certificate?

Thomas

Give it a try, if you don't mind.

The certificates are not backed up (tested).

Thomas

  • Sr. Member
  • ****
  • Posts: 282
  • Just enjoying life...
Re: Remove expired certificates?
« Reply #10 on: November 03, 2023, 05:54:46 pm »
Yes that worked perfect.

Btw, can somebody recommend a free S/Mime provider?
Actalis for some reason isn't working with AquaMail.

Thomas


arf8

  • Sr. Member
  • ****
  • Posts: 285
Re: Remove expired certificates?
« Reply #11 on: November 03, 2023, 06:28:10 pm »
Apologies for the delayed response.

Regrettably, currently, there is no option available to remove an expired certificate; you can only add one.  :-\

Rest assured, we will investigate this issue and work on enhancing the functionality as per the requests of our loyal users.

Well that's a shame, I would chalk this as a bug frankly. Hoping to see a fix in new releases.

Thanks for confirming Martin