Backup doesn't work

[rmartin39]

I just bought the paid version and tried to do a backup.   the ok button is grayed out so I can't do it. Something wrong?

[Rachel Ambler]

Please see my reply to your X post here:
http://www.aqua-mail.com/forum/index.php?topic=880.msg2416.msg#2416

Sent from my SCH-I535 using Tapatalk 2

[Kostya Vasilyev]

Are you able to bring up the backup / restore screen?

If you are, the only reasons I can think of are that the device does not have a memory card (or "large built-in storage" that "looks" like a memory card), or it's not mounted in the Android system (e.g. the device is connected to a computer, for Android 2.*).

[rmartin39]

I can open the screen and I do have a large sd  card recognized by the system

[Kostya Vasilyev]

Do you have a screenshot?

[rmartin39]

Screenshot attached

[jcasares]

But you didn't fill the password. The button is only enabled when both entered password match.

[Kostya Vasilyev]

@jcasares: Yep, absolutely true.

@rmartin39: See how it says "Enter password"?

The password is used to encrypt the data, so that in case the device is lost, your email account passwords are not compromised.

[rmartin39]

That did it. Thanks   I'd really like to be able to do a backup without a password.

[Kostya Vasilyev]

Re: I'd really like to be able to do a backup without a password.

>>

The password is used to encrypt the data, so that in case the device is lost, your email account passwords are not compromised.

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