Author Topic: Important announcement concerning the Aqua Mail Unlocker Pro users  (Read 51502 times)

cattleya

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #75 on: July 04, 2023, 12:52:07 am »
AM staff continues to ignore answers to forum's specific questions because they are too busy commenting on the low reviews in Play store.
Thanks for great support.

mikeone

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #76 on: July 04, 2023, 01:24:24 am »
@chris122380
As said by Justin rating depends on country and language.

Actually AquaMail Pro key has a rating of 1.7 here :

https://play.google.com/store/apps/details?id=org.kman.AquaMail.UnlockerMarket&hl=en

renek11

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #77 on: July 04, 2023, 05:00:05 pm »
AM staff continues to ignore answers to forum's specific questions because they are too busy commenting on the low reviews in Play store.
Thanks for great support.
And why would you want someone to answer you over and over again when they have already given their opinion and answer?
 Do you want to be told over and over again that if you bought the PRO version you won't lose anything? You're crying over and over again here, but imagine if you're an app developer and you want to continue to get paid to develop, you're probably not going to do it for free. Keep your feet on the ground, enjoy the app as it is, there can't be any more of those innovations in such a well made app anyway, or just plain and simply walk away and install another app and don't cry here.


mikefnz

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #79 on: July 04, 2023, 10:53:46 pm »
I would be happy to pay $10/year.
I'm a Pro user & have got great value.
I want to contribute to keep AM going.

chris122380

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #80 on: July 04, 2023, 11:18:39 pm »
I would be happy to pay $10/year.
I'm a Pro user & have got great value.
I want to contribute to keep AM going.

The problem is it's not $10 a year. That's just the first year and then $30 a year after that (money grab). If people can donate and afford to do that I'm all for it but I'm against being forced into a subscription service (not everyone has the means or the ability to do that). Why would I want to spend that kind of money to have aqua mail fail to fix the bugs many users have been complaining about for years. Remember there are many email clients who have tried this but have been struggling and ended up having to release email services or other services in the client to actually make it work. We don't need bloatware we need an actual good working email client.

mikefnz

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #81 on: July 05, 2023, 12:50:08 am »
I agree that US$30/yr would push me out.
$15/yr for a "non-premium" app?

renek11

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #82 on: July 05, 2023, 09:14:10 am »
I would be happy to pay $10/year.
I'm a Pro user & have got great value.
I want to contribute to keep AM going.

The problem is it's not $10 a year. That's just the first year and then $30 a year after that (money grab). If people can donate and afford to do that I'm all for it but I'm against being forced into a subscription service (not everyone has the means or the ability to do that). Why would I want to spend that kind of money to have aqua mail fail to fix the bugs many users have been complaining about for years. Remember there are many email clients who have tried this but have been struggling and ended up having to release email services or other services in the client to actually make it work. We don't need bloatware we need an actual good working email client.
You really are idiots who can't read. It was written that no one will lose any of the existing features with the PRO version and they don't even have to pay!
All you do is cry or threaten to leave AM all the time. So either you are stupid or you can't read.
APP UPDATES WILL BE CONSTANT!!!

chris122380

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #83 on: July 06, 2023, 02:35:13 am »
I would be happy to pay $10/year.
I'm a Pro user & have got great value.
I want to contribute to keep AM going.

The problem is it's not $10 a year. That's just the first year and then $30 a year after that (money grab). If people can donate and afford to do that I'm all for it but I'm against being forced into a subscription service (not everyone has the means or the ability to do that). Why would I want to spend that kind of money to have aqua mail fail to fix the bugs many users have been complaining about for years. Remember there are many email clients who have tried this but have been struggling and ended up having to release email services or other services in the client to actually make it work. We don't need bloatware we need an actual good working email client.
You really are idiots who can't read. It was written that no one will lose any of the existing features with the PRO version and they don't even have to pay!
All you do is cry or threaten to leave AM all the time. So either you are stupid or you can't read.
APP UPDATES WILL BE CONSTANT!!!

You obviously can't read any better than Aqua Mail can. Excluding certain features is still exclusion and what's to stop them from doing it to other future updates or features. We may get what we have now (bugs and unfixed features) and limit us going forward. As I have said from the beginning they need to migrate their pro users to premium lifetime subscriptions. Instead they're ticking off their existing base and any possible future customers. Not wise at any level. Just look at the declining reviews in the Play Store no one right now would be migrating to Aqua Mail after reading those.
« Last Edit: July 06, 2023, 02:40:03 am by chris122380 »

magus21

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #84 on: July 06, 2023, 04:45:04 am »
I would be happy to pay $10/year.
I'm a Pro user & have got great value.
I want to contribute to keep AM going.

The problem is it's not $10 a year. That's just the first year and then $30 a year after that (money grab). If people can donate and afford to do that I'm all for it but I'm against being forced into a subscription service (not everyone has the means or the ability to do that). Why would I want to spend that kind of money to have aqua mail fail to fix the bugs many users have been complaining about for years. Remember there are many email clients who have tried this but have been struggling and ended up having to release email services or other services in the client to actually make it work. We don't need bloatware we need an actual good working email client.
You really are idiots who can't read. It was written that no one will lose any of the existing features with the PRO version and they don't even have to pay!
All you do is cry or threaten to leave AM all the time. So either you are stupid or you can't read.
APP UPDATES WILL BE CONSTANT!!!

Mmmmmmm white knight much? You can close both eyes and both ears and go la la la if it suits you but as for myself I choose not to drink any of their Kool-Aid or believe any of their empty promises until they actually deliver upon something that is good and beneficial for their Pro users! Talk is cheap and until they actually deliver on something that gives us what we already have which is all updates and improvements to the program and no ads in the platform I for one will not be satisfied. That is what I paid for and that is what I expect going forward. We all also need to face the possibility that we will be squeezed out of this program in some fashion or other going forward or that they may present an option that is so unacceptable to us that we may be forced on to another email platform. And if you can't or won't see what they're doing here with their poor and disingenuous communication then perhaps you are deluding yourself!

renek11

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #85 on: July 06, 2023, 09:51:16 am »
You're all just fools who keep going on and on with your song. Your app still works, updates are coming, and if you are not happy in the long run, or if the new rules don't suit you, then uninstall AM and switch to another email client. It's such a simple app that any other app can replace it at the most basic level. You're crying over and over again and you don't really know why. You deliberately give low ratings on the Play Store and yet the app works for you anyway. Only fools behave like that. Maybe you should grow up and behave a bit more responsibly.

MickJ

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #86 on: July 06, 2023, 02:10:49 pm »
You're all just fools who keep going on and on with your song. Your app still works, updates are coming, and if you are not happy in the long run, or if the new rules don't suit you, then uninstall AM and switch to another email client. It's such a simple app that any other app can replace it at the most basic level. You're crying over and over again and you don't really know why. You deliberately give low ratings on the Play Store and yet the app works for you anyway. Only fools behave like that. Maybe you should grow up and behave a bit more responsibly.

Perhaps if AM, been clear about what will and what will not be included from their first communication of their intentions, or established a completely new mail structure, and not called the new system Premium, or provided a link to upgrade to Premium, so giving a "fait accompli" situation, people would not be reacting in the way they are.

The app may still work currently for Pro users, and may do so in the short term, but what guarantees are there that with AM moving to a subscription model, it will work in the future, and AM stops supporting Pro version due to inconvenience of running two licencing systems.

The solution is simple for AM, convert all Pro users to lifetime Premium users, good will would be restored as would ratings.




Boga

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #87 on: July 06, 2023, 02:31:35 pm »
It seems clear enough that the intention & expectation was for some undetermined proportion of Pro users to switch to a Premium subscription, thereby generating extra (since they would be paying again) and continuing (since now a subscription) revenue from existing customers. It is, of course, received wisdom that if you are trying to grow a business it is more cost effective to sell more to existing customers than to acquire new ones. Although it might be felt that there was some overlap between "selling" and "attempted extortion" in this case. At least subjectively: misconceived does not necessarily mean underhand.

In this context, the decision to launch an iOS version of Aqua Mail is an interesting and pertinent one. That's an expensive choice of growth strategy, involving a high up-front investment with an uncertain prospect of returns. The Apple Mail App is already good enough for most people -- certainly far better than either the Samsung or Gmail apps on Android, for example, -- so the number and type of people looking for an alternative (especially a subscription alternative) must already be quite niche. A postulation which the existing players in the App Store market for email clients seem to confirm, since they are each trying to appeal to a niche of a niche in what they offer (none of which looks especially compelling to me!) Business strategy (good or bad) has to be formulated; and then financed...

So, also in this context, it is perfectly reasonable for Pro users to be deeply offended by how they are being treated (since there is as yet no concrete resolution,) to be deeply suspicious of how they will be treated (since trust has been lost,) and to make that more broadly known to other potential users in a timely manner using the consumer power available to them through the Play Store. That's business. And sensible (since acting after the fact is too late).

If you treat a valuable resource like an exploitable resource, the resulting culture and outcomes will differ. It all comes down to choices. And value.

The fact that people are willing to post here at all means that they value something. It would be a good idea for the owners of the Aqua Mail business to properly understand what.

Then the ratings would no doubt climb again, since another bit of received business wisdom is that happy customers spread the word. That's how Apple does so well. And how Aqua Mail was able to charge so much for a Pro licence (to people who don't like subscriptions!)

eheartshine

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #88 on: July 08, 2023, 01:07:37 pm »
You're all just fools who keep going on and on with your song. Your app still works, updates are coming, and if you are not happy in the long run, or if the new rules don't suit you, then uninstall AM and switch to another email client. It's such a simple app that any other app can replace it at the most basic level. You're crying over and over again and you don't really know why. You deliberately give low ratings on the Play Store and yet the app works for you anyway. Only fools behave like that. Maybe you should grow up and behave a bit more responsibly.
Imagine simping for a closed-source software developer in 2023.

It's been repeatedly demonstrated that customer loyalty is not rewarded by the current maintainers of AM. I'm not sure how someone who has ostensibly been using this app for 9 years has forgotten how well the previous developers handled these situations.
« Last Edit: July 08, 2023, 01:19:37 pm by eheartshine »

renek11

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Re: Important announcement concerning the Aqua Mail Unlocker Pro users
« Reply #89 on: July 08, 2023, 07:46:48 pm »
You're all just fools who keep going on and on with your song. Your app still works, updates are coming, and if you are not happy in the long run, or if the new rules don't suit you, then uninstall AM and switch to another email client. It's such a simple app that any other app can replace it at the most basic level. You're crying over and over again and you don't really know why. You deliberately give low ratings on the Play Store and yet the app works for you anyway. Only fools behave like that. Maybe you should grow up and behave a bit more responsibly.
Imagine simping for a closed-source software developer in 2023.

It's been repeatedly demonstrated that customer loyalty is not rewarded by the current maintainers of AM. I'm not sure how someone who has ostensibly been using this app for 9 years has forgotten how well the previous developers handled these situations.

But you don't know exactly what it's going to look like yet, so far we're all using the app without any restrictions, but everyone is already giving negative reviews and berating the developers. It has been promised that the PRO version will be kept with its features unrestricted. It's not September yet and the Premium version hasn't even been released and you are already crying and cursing. If they don't deliver what they promise, then I can understand the negative reviews and cursing, but until then, no one here should be lashing out and insulting someone who gave them a quality app and has taken good care of it so far.