Author Topic: Authentication error - 535 error  (Read 8483 times)

deboopi

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Re: Authentication error - 535 error
« Reply #30 on: February 17, 2023, 03:28:15 pm »
I made a ticket about this and I got a reply.

We just added a fix for that. Please excuse us for the inconvenience and install the latest Beta version.
To enroll to our beta group, please follow the link:
https://play.google.com/apps/testing/org.kman.AquaMail [nofollow]
Please note that you have to re-authenticate your account.
The official release will roll out over the coming days.

dimples73

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Re: Authentication error - 535 error
« Reply #31 on: February 22, 2023, 07:39:03 pm »
Hi, so the Beta line was working great for a few days but now I see that I haven't received an email from 2.00am this morning and when I try to refresh it this comes up. Error checking mail. Folder is missing on the server. BAD user is authenticated but not connected.

AquaMailDC

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Re: Authentication error - 535 error
« Reply #32 on: February 22, 2023, 11:08:20 pm »
Yes.  Same happened with mine on Monday AM at some point.  I've raised a support ticket.  Up until this evening (Wed) my Hotmail account in AM was broken since Monday AM, but my Outlook account was both sending/receiving fine.  Then around 18:30 this eve there was a notification pop-up saying 'Persistent incoming server network errors'.  But same 'Invalid server response' error as the Hotmail account once I'd clicked the red bar in the AM app for the Outlook account.

I did install the outlook app on my 'phone earlier as a test and that authenticated and displayed my Hotmail account with no issues at all once I'd used the auth app for 2FA.

noabody

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Re: Authentication error - 535 error
« Reply #33 on: February 23, 2023, 01:16:30 am »
In the advanced settings (View all Outlook Settings - Sync Email) of my outlook.com account I see this:

IMAP setting:
Server name: outlook.office365.com
Port: 993
Encryption method: TLS

SMTP setting:
Server name: smtp.office365.com
Port: 587
Encryption method: STARTTLS

I can input these settings into Mozilla Thunderbird as it has option for SSL/TLS with login authentication method OAuth2.  I believe Microsoft sent me a notification at some point that they were switching to TLS although I don't know how that differs from SSL or STARTTLS.

It looks to me that Aquamail does not support TLS for an IMAP connection.

Edit:  I finally got it to work with "Other E-mail" "Manual Setup" after generating an "App Password" on the Microsoft site and using that as the password for my e-mail address - along with the IMAP/SMTP information that Microsoft provided. 

The "Authentication" is set to "Choose Automatically".  Maybe there should be an option for OAuth2 there like with Thunderbird.  Shouldn't need an App Password with OAuth2 so I think there must be something with TLS.
« Last Edit: February 23, 2023, 01:38:27 am by noabody »

Mick5150

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Re: Authentication error - 535 error
« Reply #34 on: February 23, 2023, 05:44:43 am »
Mine started working randomly today.

No idea what changed.

WantageWill

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Re: Authentication error - 535 error
« Reply #35 on: February 23, 2023, 09:31:14 am »
Yes mines the same. Randomly started working this morning. Which is great, but i hope it stays working & is reliable.

dimples73

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Re: Authentication error - 535 error
« Reply #36 on: February 23, 2023, 11:42:36 am »
Morning, mine has also started again this morning.

Martin Kostov - Aqua Mail Support

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Re: Authentication error - 535 error
« Reply #37 on: February 23, 2023, 12:00:05 pm »
Great news!

Please let us know if any changes occur.

AquaMailDC

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Re: Authentication error - 535 error
« Reply #38 on: February 23, 2023, 12:59:30 pm »
Both my hotmail and outlook accounts are running again.  Looks like it was any 3rd party (to MS) mail app were having IMAP issues:

https://9to5google.com/2023/02/22/gmail-outlook-sync-bug/ [nofollow]

T2

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Re: Authentication error - 535 error
« Reply #39 on: February 24, 2023, 09:04:08 am »
I've managed to log into my hotmail account too!
Thanks!