Author Topic: Authentication error - 535 error  (Read 8243 times)

deboopi

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Authentication error - 535 error
« on: February 03, 2023, 03:30:09 pm »
I've been working for a couple of years with Aqua-mail without much problems but now I encounter the following.
Whenever I try to sync my hotmail I get the error as in attachment.
A 535 error outgoing SMTP.
When I remove my account and add it again I get the same in the step  after logging in to my hotmail.
Gmail synchronizes fine, in outlook I can see my hotmail messages without problems

deboopi

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Re: Authentication error - 535 error
« Reply #1 on: February 03, 2023, 04:00:12 pm »
I'll add another screenshot, the first one was in Dutch this one is in English

Coen

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Re: Authentication error - 535 error
« Reply #2 on: February 03, 2023, 05:04:55 pm »
Same issue here with Hotmail

Gorgo

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Re: Authentication error - 535 error
« Reply #3 on: February 03, 2023, 10:05:57 pm »
Hi guys, I also have the error with my old hotmail account.  Any thoughts?

appro

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Re: Authentication error - 535 error
« Reply #4 on: February 04, 2023, 08:57:18 am »
Aquamail broke for me yesterday on 2 phones that are using Outlook accounts. Both are running version 1.42.0-255. This brings back memories of the ongoing Outlook account problem from not so long ago where the app wouldn't receive push email.

Email won't send. The error I'm seeing when the application fails to send is:

Outgoing server login error: 535 5.7.3 Authentication unsuccessful.

Another phone with the same version of Aquamail linked to a Gmail account is not having any send issues.

Looks like I'm back using the Outlook mail app until this is fixed.  :(
« Last Edit: February 04, 2023, 08:59:54 am by appro »

T2

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Re: Authentication error - 535 error
« Reply #5 on: February 04, 2023, 09:21:48 am »
Same for me.
I don't have any problems with my gmail account, but my hotmail account keeps getting authentication errors.
I tried deleting my account and signing up once again but no success.

deboopi

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Re: Authentication error - 535 error
« Reply #6 on: February 04, 2023, 01:42:13 pm »
I also have version 1.42.0-255.
I tried with a version 1.41 and I have the same problem, so it must be something else.
« Last Edit: February 04, 2023, 01:59:00 pm by deboopi »

appro

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Re: Authentication error - 535 error
« Reply #7 on: February 05, 2023, 06:35:27 am »
Sounds like MS has done something to break it on their end. I'm looking forward to a fix ASAP by the Aquamail devs.

I'm using the Outlook app at the moment it is substandard compared to Aquamail.

Martin Kostov - Aqua Mail Support

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Re: Authentication error - 535 error
« Reply #8 on: February 06, 2023, 04:31:22 pm »
Sorry to hear that.  :(

We made an article about it.

Please refer to it for more assistance.

https://aquamail.freshdesk.com/a/solutions/articles/77000538924

appro

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Re: Authentication error - 535 error
« Reply #9 on: February 07, 2023, 12:18:46 am »
Thanks Martin.

T2

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Re: Authentication error - 535 error
« Reply #10 on: February 07, 2023, 12:41:36 am »
Thank you very much.
I'll be looking forward to the issue being solved.

chris122380

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Re: Authentication error - 535 error
« Reply #11 on: February 08, 2023, 01:13:22 am »
I am seeing the same authentication error on my Hotmail account. My outlook account works fine. My Hotmail account also works fine in Fairemail just an issue in Aqua Mail.

With outlooks outage today I thought it was a Microsoft issue and then I saw this community post. I did report it to Microsoft but now that I've confirmed it works elsewhere then I know it an Aqua Mail issue.


Edit: scratch that same error on Fairemail must be an intermittent problem because it didn't happen for me before. Good thing I seldom use this email address
« Last Edit: February 08, 2023, 01:23:00 am by chris122380 »

dimples73

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Re: Authentication error - 535 error
« Reply #12 on: February 08, 2023, 01:15:15 am »
I'm having the exact same issue

Rpdos

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Re: Authentication error - 535 error
« Reply #13 on: February 12, 2023, 05:57:42 pm »
Any progress on resolving the issue?  Here we are still waiting.  Thank you.

appro

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Re: Authentication error - 535 error
« Reply #14 on: February 12, 2023, 11:26:40 pm »
Still waiting here as well. The fixes in the linked article don't fix the problem for me.