Authentication error - 535 error

[deboopi]

I've been working for a couple of years with Aqua-mail without much problems but now I encounter the following.
Whenever I try to sync my hotmail I get the error as in attachment.
A 535 error outgoing SMTP.
When I remove my account and add it again I get the same in the step  after logging in to my hotmail.
Gmail synchronizes fine, in outlook I can see my hotmail messages without problems

[deboopi]

I'll add another screenshot, the first one was in Dutch this one is in English

[Coen]

Same issue here with Hotmail

[Gorgo]

Hi guys, I also have the error with my old hotmail account.  Any thoughts?

[appro]

Aquamail broke for me yesterday on 2 phones that are using Outlook accounts. Both are running version 1.42.0-255. This brings back memories of the ongoing Outlook account problem from not so long ago where the app wouldn't receive push email.

Email won't send. The error I'm seeing when the application fails to send is:

Outgoing server login error: 535 5.7.3 Authentication unsuccessful.

Another phone with the same version of Aquamail linked to a Gmail account is not having any send issues.

Looks like I'm back using the Outlook mail app until this is fixed. 

[T2]

Same for me.
I don't have any problems with my gmail account, but my hotmail account keeps getting authentication errors.
I tried deleting my account and signing up once again but no success.

[deboopi]

I also have version 1.42.0-255.
I tried with a version 1.41 and I have the same problem, so it must be something else.

[appro]

Sounds like MS has done something to break it on their end. I'm looking forward to a fix ASAP by the Aquamail devs.

I'm using the Outlook app at the moment it is substandard compared to Aquamail.

[Martin - Aqua Mail Support]

Sorry to hear that. 

We made an article about it.

Please refer to it for more assistance.

https://aquamail.freshdesk.com/a/solutions/articles/77000538924

[appro]

Thanks Martin.

[T2]

Thank you very much.
I'll be looking forward to the issue being solved.

[chris122380]

I am seeing the same authentication error on my Hotmail account. My outlook account works fine. My Hotmail account also works fine in Fairemail just an issue in Aqua Mail.

With outlooks outage today I thought it was a Microsoft issue and then I saw this community post. I did report it to Microsoft but now that I've confirmed it works elsewhere then I know it an Aqua Mail issue.


Edit: scratch that same error on Fairemail must be an intermittent problem because it didn't happen for me before. Good thing I seldom use this email address

[dimples73]

I'm having the exact same issue

[Rpdos]

Any progress on resolving the issue?  Here we are still waiting.  Thank you.

[appro]

Still waiting here as well. The fixes in the linked article don't fix the problem for me.