Author Topic: auto sync stopped working with SGS3  (Read 4992 times)

shadavis08

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auto sync stopped working with SGS3
« on: March 06, 2013, 05:19:47 pm »
I can't get app to automatically sync my email accounts

shadavis08

  • Newbie
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  • Posts: 2
Re: auto sync stopped working with SGS3
« Reply #1 on: March 06, 2013, 05:22:21 pm »
I have a Cox.net account gmail.com account a Yahoo.com account and a hotmail account and I can't get the app to auto sync any of them  :o

Kostya Vasilyev

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Re: auto sync stopped working with SGS3
« Reply #2 on: March 07, 2013, 02:33:39 am »
Hi,

Things to check:

1 - In my app, global setting, "Scheduled mail checking" (Menu / Settings)

2 - In the device's system settings, under Accounts & Sync, make sure that the "master kill switch" which allows app work in the background is enabled

3 - Long press the accounts in turn, choose Options and Folders, check their per-account "Scheduled mail checking" setting

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/