Author Topic: Sent Emails Not Saving  (Read 13431 times)

ScubaCollie

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Sent Emails Not Saving
« on: December 18, 2014, 10:53:26 pm »
Hi, i have been using Aquamail for some time now, however i upgraded to the Galaxy Note 4 recently and reinstalled and set up Aquamail again on my new device, and since then, the sent emails haven't been saving - actually i think it may have also been like it prior to upgrading on my other phone, however i do remember at one point in time it was saving the sent emails.

This is what i have tried so far from searching the net:

Holding down on the email account and choosing 'Options & Folders', 'Folders', 'Sent', and selected 'Sync with [Sent] folder', it also has a red corner to the box and this same colour also shows in the corner of the [Sent] items box beneath my email account where it lists Inbox, drafts, Sent, Deleted etc.,

However, its still not working?

I'm a Virgin Media customer and using the Server Type IMAP etc.,

Can anybody assist with this?

I really like Aqua Mail, but not being able to track back through my sent items is going to mean i'm going to have to switch email programs shortly if i can't resolve.

ScubaCollie

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Re: Sent Emails Not Saving
« Reply #1 on: December 18, 2014, 10:57:53 pm »
Apologies, what an idiot i am, i'm just searching through the options and found the option for ave Sent Messages lol!!! :)

mikeone

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Re: Sent Emails Not Saving
« Reply #2 on: December 19, 2014, 01:44:50 am »
You want that your emails be saved in Sent folder, as soon as you send them.
To do so:
Long press on account name, in account list view -> Options and folders -> Composing and sending -> select Save sent messages

@Paris Geek
Do you know if the setting "Save sent messages" is enabled by default?
I'm not sure.  If not I recommend to enable this by default.

mikeone

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Re: Sent Emails Not Saving
« Reply #3 on: December 19, 2014, 09:17:19 am »
@Paris Geek
Thank you for your expectations. I was not aware that this is handled differently on server side.

Against this background, I agree with you to keep the current default setting as it is.

Mike
« Last Edit: December 20, 2014, 03:09:36 pm by mikeone »

Kostya Vasilyev

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Re: Sent Emails Not Saving
« Reply #4 on: December 20, 2014, 02:30:38 am »
"Save sent messages" is enabled by default -- EXCEPT -- for mail services that are known to automatically save sent messages during the sending process.

And then, Aqua will "pull down" those saved sent messages on next mail sync -- as opposed to "uploading" them too, resulting in duplicates.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Sent Emails Not Saving
« Reply #5 on: December 20, 2014, 03:11:47 pm »
"Save sent messages" is enabled by default -- EXCEPT -- for mail services that are known to automatically save sent messages during the sending process.

Perfect solution   :)

Kostya Vasilyev

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Re: Sent Emails Not Saving
« Reply #6 on: December 21, 2014, 01:39:37 am »
And I just want to clarify those "special" mail services:

Gmail
QIP.ru (obviously Russian)
Front.ru (ditto)
Hotmail
Gazeta.pl (Polish)

Out of those that Aqua has a preset for, obviously...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

DRackg

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Re: Sent Emails Not Saving
« Reply #7 on: October 31, 2022, 12:03:16 pm »
Apologies, what an idiot i am, i'm just searching through the options and found the option for ave Sent Messages lol!!! :)

please where is this options.. thanks

DRackg

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Re: Sent Emails Not Saving
« Reply #8 on: October 31, 2022, 01:08:46 pm »
Apologies, what an idiot i am, i'm just searching through the options and found the option for ave Sent Messages lol!!! :)

So i found it, but and it is marked but I don't see sent emails on server mail of hosting. Only see them in sent mails of aquamail.

Thanks a lot


Martin - Aqua Mail Support

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Re: Sent Emails Not Saving
« Reply #9 on: November 01, 2022, 12:10:35 pm »
Apologies, what an idiot i am, i'm just searching through the options and found the option for ave Sent Messages lol!!! :)

So i found it, but and it is marked but I don't see sent emails on server mail of hosting. Only see them in sent mails of aquamail.

Thanks a lot

Sent message are saved by default as stated above by Kostya. Check your folder sync settings in manage accounts settings.