Author Topic: Unable to attach attachment  (Read 534 times)

foker

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Unable to attach attachment
« on: December 21, 2021, 07:06:46 pm »
Hi.
I I need a help. I can't attach attachment to mail. If I select the file (jpg, doc, txt, pdf etc.), confirm, throw me back to mail, but the selected file not attached. Android 11, Redmi Note 10 Pro,last version of Aquamail. A tried older version 1.6.2.6. too with same result.
On LG G7 with Android 10 worked fine
« Last Edit: December 22, 2021, 11:54:40 am by foker »

Nedialko Kondev, MobiSystems, AquaMail Support

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Re: Unable to attach attachment
« Reply #1 on: December 23, 2021, 08:18:50 am »
Hi.
I I need a help. I can't attach attachment to mail. If I select the file (jpg, doc, txt, pdf etc.), confirm, throw me back to mail, but the selected file not attached. Android 11, Redmi Note 10 Pro,last version of Aquamail. A tried older version 1.6.2.6. too with same result.
On LG G7 with Android 10 worked fine
Hi,

Please capture the issue with a debug log, provide a step-by-step explanation of your process with some screenshots of the missing attachements and send the info to support / at / aqua-mail / dot / com.

For the debug log check the FAQ here: https://www.mobisystems.com/help-center/aqua-mail/?cat=245&qst=1155

Regards,
Nedialko