Author Topic: No email texts anymore  (Read 499 times)

woschx

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No email texts anymore
« on: December 08, 2021, 01:35:42 pm »
Since today the email text is no longer displayed, from not a single email, from all providers!
Did the last update have a bug?
- Aquamail pro
- Huawei P20 pro
- several email providers

Martin, Aqua Mail Support

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Re: No email texts anymore
« Reply #1 on: December 08, 2021, 05:14:22 pm »
Hello,

Can you please send a screenshot since I can't quite tell what you mean?

Also, what is your Android OS version?

Martin

woschx

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Re: No email texts anymore
« Reply #2 on: December 09, 2021, 01:55:04 pm »
hi Martin,

strange things happen ... the error has now been fixed.
 
Several email clients that had been installed as a test showed the same error ("E-mail", WEB.DE etc.) ... apparently the same display module is used in the background by all of them (something from Chrome ???) and that apparently no longer worked.

The error was corrected by several (!) restarts of the "P20 pro". The reason for the error could have been "some update for something"  :(

woschx

P.S.: my OS is "EMUI 10.0.0", Build 10.0.0.193

Martin, Aqua Mail Support

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Re: No email texts anymore
« Reply #3 on: December 09, 2021, 02:28:05 pm »
You are correct, a recent Chrome/Android System WebView update has been causing issues in the Compose screen of the app, as well as other apps that use this integration (which is quite a few). Your Chrome probably updated automatically and the issue was resolved with that update.

Martin