Author Topic: Loading error  (Read 4613 times)

polymorphic79

  • Newbie
  • *
  • Posts: 1
Loading error
« on: March 04, 2013, 01:22:30 pm »
I usually delete all the message of the mailbox to keep my mailbox clean since I receive too many e-mails. Often, when I delete all the messages (even with just 1) from Inbox I get immediately "Loading error", then after a while the client retries automatically to refresh the mailbox so I get "All messages loaded".

Steps to reproduce the problem:

1) use an IMAP IDLE account
2) empty mailbox in AquaMail from the Inbox list (select all, delete)
3) send a new message to the mailbox
4) delete it in AquaMail

Regards,


Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Loading error
« Reply #1 on: March 06, 2013, 02:59:24 am »
Hi,

Just repeated the step you gave five times, didn't see any errors.

Would be happy to investigate, if you wanted to capture the issue in the app's debug log:

http://www.aqua-mail.com/?page_id=232
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/