Author Topic: Embedded attachments for some of the emails not displaying proper  (Read 4713 times)

rrs

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Re: Embedded attachments for some of the emails not displaying proper
« Reply #15 on: May 05, 2021, 07:55:25 pm »
One additional input is that the very same email, which is rendered improper in Aqua Mail, is rendered proper in K9 Mail. So it surely is a problem on the Aqua Mail side of things.

Nedialko Kondev, MobiSystems, AquaMail Support

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Re: Embedded attachments for some of the emails not displaying proper
« Reply #16 on: May 06, 2021, 07:14:38 am »
Hi,

Thanks for confirming. Please let me know which Android version and device model you are on.

Regards,
Nedialko

For me with beta version issue seems resolved. I'll try more and let know

Nedialko Kondev, MobiSystems, AquaMail Support

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Re: Embedded attachments for some of the emails not displaying proper
« Reply #17 on: May 10, 2021, 08:35:54 am »
One additional input is that the very same email, which is rendered improper in Aqua Mail, is rendered proper in K9 Mail. So it surely is a problem on the Aqua Mail side of things.

Hi,

Did you check the Beta version? Please try it and let me know if the issue persists:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk

rrs

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Re: Embedded attachments for some of the emails not displaying proper
« Reply #18 on: May 10, 2021, 09:50:58 am »
Hi all,

Please check the beta version here:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk [nofollow]

In addition to that if there's someone that has not filed a ticket yet, please capture the problem with a debug log and send us an .eml sample of a message containing the issue to support / at sign / aqua-mail.com

We fixed a few bugs related to attachments in the beta, if this one persists, you can create a backup file in app settings > data storage > uninstall the app and revert back to version 1.28:
https://www.aqua-mail.com/download/AquaMail-market-1.28.1-1760-stable-dbdc1aa9d.apk [nofollow]

Regards,
Nedialko

I tested the beta build and the issue is not fixed in this revision. To be sure, I did clean up the cache.

As you asked, I have sent an example email at the mentioned address.

Yes. I did. Infact, I mentioned it in one of the earlier posts already, that it doesn't solve the problem.