Author Topic: I'm getting the notification on my mobile(android) with the delay of 5 minutes.  (Read 2514 times)

prasanna_shanbhogue

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  • Posts: 1
I'm getting the notification on my mobile(android) with the delay of 5 minutes. Means whenever some one send message at 3.00pm, I'm getting on my mobile's notification at 3.05pm. Why is that?

I have attached the screenshots of my mobile's aquamail settings, Please resolve it.
Thank you.

Kirone

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  • Posts: 2
Hmmm, I thought that I am the only one who was having this issue. Such delays actually are making me angry. I am thinking of reinstalling it on my phone this evening when I am back to my Athens house. I hope that it will help.

Radoslav Stoyanov

  • AquaMail QA
  • Global Moderator
  • Jr. Member
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Hey,

Sounds like you have scheduled sync enabled instead of push. You have to enable push in 3 places for it to work properly in AquaMail, but generally the only place it isn't enabled is in the account options. Please check -> long press on the account (on the app's main screen) -> Options and Folders -> Account options.

More information can be found in our "How to enable Push mail" FAQ here: https://www.aqua-mail.com/faq/

You can find more information on Scheduled sync vs Push mail in this thread: https://www.aqua-mail.com/forum/index.php?topic=5404.msg32073#msg32073
If you are still having issues, feel free to contact us at support /at/ aqua-mail /dot/ com
Regards,
Radoslav
AquaMail Team
AquaMail QA Team