Author Topic: Version 1.26.0-1686 - Beta version on Google Play  (Read 5319 times)

Radoslav Stoyanov

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Version 1.26.0-1686 - Beta version on Google Play
« on: August 12, 2020, 05:51:50 pm »
https://www.aqua-mail.com/download/AquaMail-market-1.26.0-stable-035a26102.apk

Hi all,

We added support for dark mode depending on your System Settings, can be switched on from the Color theme setting.
Added optimizations for Android 10.
Integration of our MS Compatibility Font Pack.
   
To enroll to our Beta Group, please use this link.

https://play.google.com/apps/testing/org.kman.AquaMail


All feedback is welcome.

I'm new to the AquaMail team and will be replacing Nadia as QA/Support in the near future, Nadia will continue to be on the team and all feature requests will go through her as well.

Cheers,
Radoslav

« Last Edit: August 12, 2020, 05:53:27 pm by Nadejda Fudulska, MobiSystems, AquaMail support »
AquaMail QA Team

Finferlo

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #1 on: August 12, 2020, 10:14:35 pm »
Do not work on:

Xiaomi Mi9 miui 12
Android 10
Software 12.0.1.0

System scrash at start of Aquamail

Mukossan

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #2 on: August 12, 2020, 10:35:42 pm »
Also have severe issues after following system setting enabled.

Am immediately crashes and my whole screen flickers like crazy.

Samsung Note 9 on Android 10

p50kombi

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #3 on: August 12, 2020, 10:58:59 pm »
Same here, can't use email at all, whole system crashes now.

Note 10+ on android 10.

Please roll back or fix ASAP as I now can't access my emails on the phone.
« Last Edit: August 13, 2020, 09:35:01 am by p50kombi »

Mukossan

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #4 on: August 13, 2020, 10:41:37 am »
Same here, can't use email at all, whole system crashes now.

Note 10+ on android 10.

Please roll back or fix ASAP as I now can't access my emails on the phone.
Same here! Cannot open AM since it crashes and screen flickers like crazy. Slows down my phone as well.

Notifications work though to get a preview.

Radoslav Stoyanov

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #5 on: August 13, 2020, 10:57:58 am »
Hi all,

We are very sorry for the inconvenience that this issue is causing, we're currently trying to find the cause of the issue as we cannot reproduce it on any of our devices. Could anyone who is experiencing the issue please send us a debug log? We're going to fix it ASAP but we'll need your assistance.

If you can open the app and create a debug log that would be wonderful, to record a debug log:
   1. Open Aqua Mail > Settings > Debug
   2. Enable "Debug logging"
   3. Enable "Log raw data"
   4. Enable "log database data"

Go back to Aqua Mail > perform the exact same steps leading to the issue > tap on the 3 dots menu at the top > tap "Diag: attach logs" to attach the log file > send it to support@aqua-mail.com

If the app crashes during startup: System app Crashes are automatically recorded in a crash log, called <code>log-AquaMail-crash.txt</code> and located at the root of your device’s memory card.
Please send it as an attachment to support@aqua-mail.com

This file does not contain any logins or passwords or message text.

Regards,
Radoslav
AquaMail Team
AquaMail QA Team

Finferlo

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #6 on: August 13, 2020, 11:16:01 am »
With all my heart I tell you: you are amateurs other than debugging ..
You have ruined a work of art
« Last Edit: August 13, 2020, 11:19:02 am by Finferlo »

p50kombi

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #7 on: August 13, 2020, 02:19:30 pm »
Hi all,

We are very sorry for the inconvenience that this issue is causing, we're currently trying to find the cause of the issue as we cannot reproduce it on any of our devices. Could anyone who is experiencing the issue please send us a debug log? We're going to fix it ASAP but we'll need your assistance.

If you can open the app and create a debug log that would be wonderful, to record a debug log:
   1. Open Aqua Mail > Settings > Debug
   2. Enable "Debug logging"
   3. Enable "Log raw data"
   4. Enable "log database data"

Go back to Aqua Mail > perform the exact same steps leading to the issue > tap on the 3 dots menu at the top > tap "Diag: attach logs" to attach the log file > send it to support@aqua-mail.com

If the app crashes during startup: System app Crashes are automatically recorded in a crash log, called <code>log-AquaMail-crash.txt</code> and located at the root of your device’s memory card.
Please send it as an attachment to support@aqua-mail.com

This file does not contain any logins or passwords or message text.

Regards,
Radoslav
AquaMail Team

We can't, we can't open aquamail to set any settings... Doh

Radoslav Stoyanov

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #8 on: August 13, 2020, 02:25:44 pm »
Hi all,

We have found the issue, it is related to the Nights&Weekends setting on Android 10, the issue only happens if you have Nights&Weekends enabled and you are in the set time period.
You can disable the option by navigating to Android Settings -> Apps -> AquaMail app Info -> Scroll to the bottom -> Additional settings in the app -> Disable Nights&Weekends from there.

We're working on a fix and should upload a new beta version in the next couple of hours.

Cheers,
Radoslav
AquaMail QA Team

Finferlo

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #9 on: August 13, 2020, 02:31:08 pm »
I'm afraid you don't want to understand: the app DOES NOT START, that is, when you start Aquamail, the phone it starts flashing and you need to restart the phone because it remains frozen.

Mukossan

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #10 on: August 13, 2020, 02:33:54 pm »
If I disable it and only chose dark mode it works.

Yesterday when I first tried the beta and change it to follow the system, I also had a blue light filter app running. It is called Twilight on Android.

Maybe that is causing your issue?

Radoslav Stoyanov

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #11 on: August 13, 2020, 05:21:05 pm »
Hi all,

We've released a new beta version which fixed the issue, you can find it the new version post.

Thank you to everyone who notified us about the issue so that we could fix it quickly.

Cheers,
Radoslav
AquaMail QA Team

Mukossan

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Re: Version 1.26.0-1686 - Beta version on Google Play
« Reply #12 on: August 13, 2020, 10:36:03 pm »
It is working fine for me!

Great that you acted quickly and provided a fix so swiftly!