Author Topic: Starred messages and unread  (Read 3172 times)

Stephock

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Starred messages and unread
« on: April 24, 2020, 04:33:34 pm »
When I place a star on a message its status changes to unread. Why? And can I turn this behaviour off? I've read the message and know its contents, I only want to mark it for later action...
I've searched this forum, but can't find an answer.

mikeone

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Re: Starred messages and unread
« Reply #1 on: April 25, 2020, 08:01:11 pm »
I'm not able to recreate that behavior.

Does the issue occur when you mark with a star in the message list or when the message is open.

Stephock

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Re: Starred messages and unread
« Reply #2 on: May 01, 2020, 11:04:48 am »
Hi there. This happens whether I mark the star in the list or when the message is open.

mikeone

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Re: Starred messages and unread
« Reply #3 on: May 02, 2020, 10:59:31 pm »
Hi there. This happens whether I mark the star in the list or when the message is open.
Please check your settings in 'Message view' > 'Mark message as read' > toggle around these options

It could be a coincidence with this option.
« Last Edit: May 02, 2020, 11:07:32 pm by mikeone »

Stephock

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Re: Starred messages and unread
« Reply #4 on: May 30, 2020, 01:35:33 pm »
Sorry for the dalay in getting back to you. I have removed automatic 'marking as read' as you suggested. The problem still exists.
If I toggle the star it also toggles the read/unread status.
Every time, in both the message list and when the message is open.
Annoying!